Initially it took a while, but when I contacted them about my order they informed me of the shipping delay. I didn't think it would arrive in time for Christmas, but it did. Unfortunately I didn't...
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Avaliações de produtos
Data de compra: 27/11/2020
0
Partilhar
Cliente fiável
Verificado pela Feefo
5 years ago
Amazing customer service and product
Wonderful for my granddaughter
Avaliações de produtos
Data de compra: 08/12/2020
0
Partilhar
JS
Jeff Swartzentruber
Verificado pela Feefo
5 years ago
O que Jeff Swartzentruber disse sobre Fireflyfriends - UK:
It was easy to place the order online. Your product was what we were needing.
They could have communicated better, never got any tracking info, it’s like they forgot about the order, I finally emailed asking what was going on, a few days later I received one item, I messaged...
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Louise Hanna
Fireflyfriends - UK
5 years ago
Hi Renee, thanks for your feedback. We are so sorry about the delays you experienced. Hopefully you are all enjoying your products and having fun with them. Many thanks, The Firefly Team
Avaliações de produtos
Data de compra: 28/11/2020
1
Partilhar
RD
ronnie drake
Verificado pela Feefo
5 years ago
O que ronnie drake disse sobre Fireflyfriends - UK:
Hi Ronnie, thanks for your feedback. We are so sorry that you experienced shipping and communication delays. Hopefully you are all having fun with your Upsee. Many thanks, The Firefly Team
Avaliações de produtos
Data de compra: 09/12/2020
2
Partilhar
DK
Dawn Kirk
Verificado pela Feefo
South Yorkshire
5 years ago
O que Dawn Kirk disse sobre Fireflyfriends - UK:
Excellent service, prompt delivery and good quality item.
Would highly recommend this company to anyone with a child, who has a disability.
Worth 5 stars.
Avaliações de produtos
Data de compra: 27/11/2020
0
Partilhar
CH
Christina Helmsdorfer
Verificado pela Feefo
5 years ago
O que Christina Helmsdorfer disse sobre Fireflyfriends - UK:
Service was great and speedy upon ordering. They mailed wrong horseshoe. We ordered small for an Xmas present and they sent large. Then company is closed for holiday so can’t even talk to anyone to...
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Louise Hanna
Fireflyfriends - UK
5 years ago
Hi Christina, thanks so much for your feedback. I am so sorry you received the wrong horseshoe. I hope you are now all having fun with your Playpak. Many thanks, The Firefly Team
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
