Fine Food Specialist Comentários

Thank you so much for your lovely feedback! We’re delighted to hear that the red chicory arrived quickly and well-packed. How wonderful that your tortoise has a favourite — it’s great to know we could help you source something your pet enjoys when supermarkets weren’t able to.

Thank you for your 5-stars and lovely words. We’re glad to hear that the Magret Goose Breast portion size worked well for you and that you appreciated being able to buy singles rather than pairs. It’s also great to know that it arrived well packed and stayed frozen during delivery.

Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed the Iberico Pork Secreto — it’s such a fantastic cut and a real favourite among those who’ve tried it in Spain and Portugal. We’re thrilled you were pleased with the service too, and we look forward to sending you the Iberico pork ribs next time!

Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the wagyu ribeye exceeded your expectations! We’re also glad our team could provide professional service and handle the delivery issue to your satisfaction. Your recommendation means a lot to us, and we truly appreciate you sharing your experience with your family and friends. We look forward to your next orders with us :)

We’re so sorry to hear that your porcini arrived in this condition — this is absolutely not the standard we strive to deliver. We’re currently investigating the issue with our supplier to understand what went wrong. Thank you very much for taking the time to email us and share the images. Your feedback is extremely helpful, as it allows us to raise this directly with the supplier and ensure this does not happen again. We completely understand your disappointment, especially given that the product differed from its description and had no visible provenance or production date. Please rest assured, we’re taking this matter seriously and will follow up as soon as we have an update. We have reached out to you via email.

We’re very sorry to hear about this. If you ever experience any issues with an order, please email us immediately at support@finefoodspecialist.co.uk with a description of the problem and any images, or call us directly on 0207 627 2553. Images are especially helpful as they allow us to quickly identify the issue and share it with our quality control team and suppliers to prevent it from happening again. Thank you for bringing this to our attention — we really appreciate your feedback.