Whenever you emailed with a query the team got back to you quickly and always answered any questions
Kate
OvuSense
1 year ago
Thanks for taking the time to leave such great feedback.
I am so pleased that we were able to answer your query in a timely manner.
If there is anything else we can assist you with, please don't hesitate to reach out to the Customer Support Team, who will be happy to help!
Best wishes,
Kate S.
Customer Support Advisor
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
Exceptional service!
They went above and beyond to answer my questions and made sure I was satisfied! I’ve never received such great customer service!
Kate
OvuSense
1 year ago
Thanks for taking the time to share your wonderful comments. It really makes our day to hear when a customer has had such an amazing experience!
I am so pleased that we were able to answer your questions and provide the help you needed.
If there is anything else we can assist you with, please don't hesitate to reach out to our friendly Customer Support Team, who will be happy to help!
Best wishes,
Kate S.
Customer Support Advisor
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
Quick to respond, answered all of my queries in a really clear, helpful and friendly manner, so I didn't have to go back and forth trying to get the answers I was after.
Kate
OvuSense
1 year ago
Thanks for taking the time to leave such great feedback.
I am so pleased that we were able to answer your questions in a timely and helpful manner. We try our very best to prioritise our customers needs, ensuing that they have all the information they require.
If there is anything else we can assist you with, please don't hesitate to reach out to the Customer Support Team, who will be happy to help!
Best wishes,
Kate S.
Customer Support Advisor
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
Quick polite and efficient
Quick, polite and efficient service. No complaints. All you need from a customer service.
Kate
OvuSense
1 year ago
Thanks for taking the time to leave some feedback.
I am so pleased that we were able to answer your query in a timely manner. If there is anything else we can assist you with, please don't hesitate to reach out to the Customer Support Team, who will be happy to help.
Best wishes,
Kate S.
Customer Support Advisor
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
Top customer service
Very helpful and quickly responded
Kate
OvuSense
1 year ago
Thanks for taking the time to share your OvuSense experience.
I am so pleased that we were able to answer your query in a timely manner and resolve the issue.
If there is anything else we can assist you with, please don't hesitate to reach out to the Customer Support Team, who will be happy to help.
Best wishes,
Kate S.
Customer Support Advisor
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
Great customer service
I found Ovusense customer service (live chat) to be very efficient. I had a couple of issues and both times liased with Macrine who was an absolute star. She dealt with the issues quickly and...
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Kate
OvuSense
1 year ago
Thanks for taking the time to leave such great feedback. Rest assured that I will pass on your wonderful comments to Macrine!
I am so pleased that Macrine was able to answer your queries in a timely manner and identify the solution.
If there is anything else we can assist you with, please don't hesitate to reach out to the Customer Support Team, who will be happy to help!
Best wishes,
Kate S.
Customer Support Advisor
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
Fantastic bit of kit with the results needed
Great service and very knowledgeable
Kate
OvuSense
1 year ago
Thanks for taking the time to leave such fantastic feedback!
I am so pleased that you are finding OvuSense to be such a valuable tool when tracking your cycles.
If there is anything else we can assist you with, please don't hesitate to reach out to the Customer Support Team, who will be happy to help!
Best wishes,
Kate S.
Customer Support Advisor
0
Partilhar
LE
Lucy Evans
Verificado pela Feefo
1 year ago
O que Lucy Evans disse sobre OvuSense:
Excellent customer service
I was helped quickly and efficiently. Super grateful.
Kate
OvuSense
1 year ago
Thanks for taking the time to leave such great feedback.
I am so pleased that we were able to resolve the issue in a timely manner. If there is anything else we can assist you with, please don't hesitate to reach out to the Customer Support Team, who will be happy to help!
Best wishes,
Kate S.
Customer Support Advisor
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
Great service
Very prompt and personal. Great service!
Kate
OvuSense
1 year ago
Thanks for taking the time to leave such great feedback.
I am so pleased that we were able to answer your query in a timely manner. If there is anything else we can assist you with, please don't hesitate to reach out to the Customer Support Team, who will be happy to help!
Best wishes,
Kate S.
Customer Support Advisor
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
Excellent service
Quick response and was very helpful
Macrine
OvuSense
1 year ago
Hi,
Thank you for your feedback!
We’re thrilled to hear you were pleased with how quickly we resolved your issue and that you found us very helpful.
If you ever need any further assistance, we’re just a message away!
Best regards,
Macrine
Customer Support Advisor
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
