Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

FareDepot Comentários

http://www.faredepot.com

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FareDepot Customer

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Great support

your representative was very good. Took care of my problem. and explained some things for me

Cliente fiável

9 years ago

Excellent service by FareDepot

Good service

Cliente fiável

9 years ago

Easy to use.

Found a great fare on a flight to London. Almost half of other fares I researched. My only complaint would be that I could not choose my seat. Had to go to the airline website to do that. But the...

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FareDepot Customer

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Good service by FareDepot

N/A

Cliente fiável

9 years ago

Good service by FareDepot

Low fares. Fast, streamlined booking process.

FareDepot Customer

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Prices were great. I am a little annoyed because I bought a ticket specific...

Prices were great. I am a little annoyed because I bought a ticket specifically because it was a United flight. I paid like $10 more a ticket and it turns out it was Air Canada and I could have...

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Cliente fiável

9 years ago

Excellent service by FareDepot

Good job!!

Cliente fiável

9 years ago

Don't trust Fare Depot

My booking was messed around by Fare Depot, with a message that I was a 'high risk' booking! After a tedious process of providing Fare Depot with a scanned and signed page with my payment details, I...

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Ryan

FareDepot

9 years ago

Hi Daniel,

We apologize for the inconvenience in your travel booking experience.

Due to the increase security awareness, we are very cautious about the bookings that we receive. Your booking came in as "High risk" which is something we take very seriously. The credit card that was issued was not identical to the passenger on the ticket, which we are obligated to send out an Authorization form to verify the passengers information. it was not sent back in on time so the airline automatically cancelled your ticket.

If you have any other questions or concerns please do not hesitate to call or email us at sales@faredepot.com.

Thank you & Kind Regards,

Michael

Support Manager

Cliente fiável

9 years ago

This is a blatant lie. On the very day you sent this email, you charged my credit card. That was two months ago. I have reported it to AMEX. Shame on you

Cliente fiável

9 years ago

Found a good deal,cheaper than other sites

Cliente fiável

9 years ago

Excellent service by FareDepot

Easy to use and great prices!

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