FareDepot Comentários

Hi Michael,

Our security check helps to reduce the risk of any fraudulent payment. In your circumstance, there was late reply for security check and fare got increased, our agent quoted you the price difference, and you were convinced  with the new fare as we discussed. We appreciate your feedback. Thank you!

Hi Donal,

We tried to reach you but your number does not accept incoming calls,So can you please provide us any alternate number so we can reach you

Hi Donal,

We apologize for any inconvenience in your travel booking experience.

We tried to reach out to you to let you know of changes made to your reservation.

By now, the issue is resolved and we have taken care of the mismatch in information.

If there's anything else we can do to help, please don't hesitate to ask.

Thank you,
Michael
Support Manager

Hi Leigh,

Your reservation is confirm and ticketed just we need to inform you,Your credit card has been declined for $20.00

Hi Leigh,

We processed a security charge to verify your credit card, but the credit card used was declined.

As a result, your reservation was automatically cancelled. We hope this issue doesn't occur in the future.

We hope you will book with us again. If there's anything else we can do, please don't hesitate to ask.

Thank you,
Michael
Support Manager

Hi Pavel,

We apologize for any misunderstanding in your travel booking experience.

We stopped the extra transaction, which was made by the airline as a mistake. By now, you should not see any extra charges on your card.

We hope you understand and accept our sincere apology.

Thank you,
Michael
Support Manager