Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

FareDepot Comentários

http://www.faredepot.com

Very Cheap International Flights | Low International Airfare

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A apresentar todos os 374 comentários

Cliente fiável

9 years ago

Excellent service by Fare Depot

I got what I need it at the right time!

Cliente fiável

9 years ago

Was charged double! Never got my refund! SCAM

Purchased a flight ticket and was charged double! I was told that i will receive a refund whithin 7 days! Never got my refund. SCAM

Ryan

FareDepot

9 years ago

Hi Engeniu,

We apologize for the inconvenience in your travel booking experience.

Your double charge came through the airline, we have contacted them on this situation and we will look more into it.

According to our system you should have been refunded. If you did not get your refund please email us at sales@faredepot.com

Thank you& Kind Regards,

Michael

Support Manager

FareDepot Customer

60016

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Good service by Fare Depot

nice experience

FareDepot Customer

FAIRFAX

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Excellent service by Fare Depot

Cheaper fares than the airlines website. Easy and quick.

Cliente fiável

9 years ago

IT IS PERFECT

EXCELLENT

Cliente fiável

9 years ago

Purchased airfare 2 weeks out at a great price.

The price for the airfare was competitive.

Cliente fiável

9 years ago

Great deal!

It was easy to make a reservation and the price was better than anyone else for the same airline/reservation!

FareDepot Customer

Arlington Va

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Great Suprise - Trip to Dubai from a great boyfriend

Great customer service !!! They handle everything quickly and fast. Four Stars..

Cliente fiável

9 years ago

Excellent service by Fare Depot

Excellent service

FareDepot Customer

9 years ago

O que FareDepot Customer disse sobre FareDepot:

Horrible experience

Horrible. Worst experience. Everything took way too long and wasn't given correct information when requested. Couldn't understand the employees. Language barrier. I canceled my reservation! Went...

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Ryan

FareDepot

9 years ago

Hi Steven,

We appreciate your valuable feedback.

We apologize for the inconvenience in your travel booking experience.

Having credit card issues can be a difficult thing to overcome, having to call many people for verification. We attempted to reach you via call and email about your credit card. Continuous credit card problem your booking was automatically cancelled.

If you would like to re-book your ticket please don't hesitate to call or email us at sales@faredepot.com.

Thank you,

Michael

Support Manager

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