Express Pharmacy Comentários

thank you for taking the time to provide us with feedback. I am truly sorry for the inconvenience caused to you by the late delivery of your order. Unfortunately, we were informed the following day that all Royal Mail Next Day deliveries had been delayed on that particular day in question. Regrettably, your order fell into that batch of late deliveries. Much to our dismay and frustration, we were not told about this until we received your feedback and contacted Royal Mail ourselves. Ordinarily, the service that they provide for our customers is excellent, however, in this case they have failed. Unfortunately, we are not in control of the delivery of our orders. We try to offer a range of different delivery options so that you have a choice between premium delivery options such as next-day and UPS access point. More often than not, we have to absorb the criticism that arises when an order is delayed or goes missing. Once again, please accept our apologies on behalf of Royal Mail. I understand that one of the Patient Support Team has since refunded your delivery cost. I will also be sending you a significant discount code that is redeemable against orders made within the next 18 months. Please let me know if there is anything else that I can help with. Express Pharmacy Patient Support