The feefo choice of service is very odd. It jumps from 'Good' to 'Poor' with nothing in between. The service is extremely peculiar. They offer a modest discount but then have no basket system,...
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Avaliações de produtos
Data de compra: 13/01/2016
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Cliente fiável
10 years ago
Great help with a lot of information that's needed when buying medication on line.
Express Pharmacy despatched on time HOWEVER, their choice of courier (UPS) failed to deliver on time. I paid the extra for a timed delivery (before 10.30am). After wasting an additional 30 minutes on...
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Express Pharmacy
Express Pharmacy
10 years ago
Thank you for your review. We apologise on behalf of UPS for the delay in delivery. I can see on their tracking system that your medication is out for delivery today.
While I know that this isn't the time promised to be delivered, I have issued you with a full refund, for both the postage and packaging paid, and the medication too.
I apologise again for this error, and hope that you still use Express Pharmacy again in the future. I will also be issuing you with a discount code off your next prescription with us, to show how much we care about each of our patients, to ensure that they receive the best service possible. This discount code may be claimed by emailing us on help@expresspharmacy.co.uk or calling on 020 8123 0703, where one of our patient support team will generate a unique code for you.
Kind Regards,
Express Pharmacy Patient Support Team.
Cliente fiável
10 years ago
I am very impressed and now grateful for their speedy despatch, email notification updates and especially this reply to my feedback.
A very reliable service. Speedy delivery. I had to email them as I had a query and they responded IMMEDIATELY. I was impressed with this. I would definitely recommend Express Pharmacy.
Express Pharmacy
Express Pharmacy
10 years ago
Thank you for your wonderful review! We are always here to help, and are overjoyed that you are satisfied with the service provided.
We would like to issue you with a discount code, which can be redeemed off your next prescription with us. You may claim this code, by emailing us on help@expresspharmacy.co.uk or calling us on 020 8123 0703 where one of our patient support team will generate a unique code for you.
Kind Regards,
Express Pharmacy Patient Support Team.
Express Pharmacy provides a great service and has helped in a situation where initially there didn't seem to be an answer.
Delivery is incredibly fast.
Express Pharmacy is the UK’s leading online pharmacy. We provide quick, safe and discreet medication deliveries at just the click of a button. From general health-related problems right through to specific men’s and women’s health, we have everything you need to get back on the mend. Next-day delivery available.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Express Pharmacy is the UK’s leading online pharmacy. We provide quick, safe and discreet medication deliveries at just the click of a button. From general health-related problems right through to specific men’s and women’s health, we have everything you need to get back on the mend. Next-day delivery available.