Express Pharmacy Comentários

Dear Roderick,

Thank you for leaving a review for us on our service. I apologise for the delay in delivery and can assure you that this is through no fault of our own.

I apologise on behalf of UPS for the delayed delivery and will be refunding you the postage and packaging paid, which will appear back into your statements, within the next few working days. 

One rare occasions, parcels do not get delivered within the time frame expected, and  hope that this is not a reflection of the service that you would receive in the future. 

We would like to offer you a discount off your next prescription with us, which can be claimed by emailing one of our advisors on help@expresspharmacy.co.uk

Express Pharmacy Patient Support Team. 

Dear Ann,

Thank you for leaving feedback with us. Unfortunately as there was a national shortage of this particular medication, we were unable to send you the medication on the same day.  We had contacted you during every stage, and updated all patients with regards to stock, and are disappointed that you were not satisfied with the service provided.

I will ensure that for future orders, should this ever happen again; we will notify patients prior ordering as suggested.

While I know this does not rectify any inconvenience caused to you, Express Pharmacy always strive to provide a smooth and efficient service to all patients, and would like to offer you a 10% off your next prescription with us, which can be claimed by emailing us on help@expresspharmacy.co.uk

Express Pharmacy Patient Support Team.