Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

evo Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/evo | Feefo

RJ

Richard Jones

Verificado pela Feefo

2 years ago

O que Richard Jones disse sobre evo:

Excellent service; a subscription well worth taking out!

Excellent customer service which was fast and easy; perfect!

Avaliações de produtos

Data de compra: 23/08/2023

1

Cliente fiável

Verificado pela Feefo

2 years ago

Non ho mai ricevuto la copia cartacea

Il giornale è ottimo ma io avevo pagato anche la copia cartacea che non è mai arrivata

AVL Customer Services

evo

2 years ago

Hi, Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Evo subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information. Thank you for your patience and understanding while we resolve this for you. Kind regards,Reshma Sameer

Data de compra: 21/08/2023

1

Cliente fiável

Verificado pela Feefo

2 years ago

Since over 2 months I have not received a single copy of my magazine. I live in Switzerland, so assume a delay is possible, but this is disappointing.

AVL Customer Services

evo

2 years ago

Hi, Thank you for your feedback. I am so sorry to hear you are having delivery problems with your Evo subscription. Rest assured, I have escalated this with our Customer Services Team who will send you a replacement copy and help resolve these delivery problems you are currently experiencing. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Reshma Sameer

Data de compra: 27/07/2023

2

RG

Roy Gardner

Verificado pela Feefo

2 years ago

O que Roy Gardner disse sobre evo:

Rubbish, not able to access anything total waste of time and money

Avaliações de produtos

AVL Customer Services

evo

2 years ago

Hi, Thank you for your feedback. I am sorry to hear you are having issues accessing your digital subscription to Evo. Rest assured, I have escalated this with our customer services team who will help resolve these digital issues you are currently experiencing, and they will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Reshma Sameer

Data de compra: 31/07/2023

0

TM

Tony McLoughlin

Verificado pela Feefo

2 years ago

O que Tony McLoughlin disse sobre evo:

Quality print media needs support, and this is top quality.

Quality pictures excellent editorial .

Avaliações de produtos

Data de compra: 14/07/2023

0

BB

BRENT BONO

Verificado pela Feefo

2 years ago

O que BRENT BONO disse sobre evo:

NO PUBLICATION RECIEVED

I have not got a magazine copy YET after several months

Avaliações de produtos

Data de compra: 29/06/2023

1

HL

Hurell Lyons

Verificado pela Feefo

2 years ago

O que Hurell Lyons disse sobre evo:

Subscribed in June. Its 2 months later and no magazine.

Its August and I havent recieved an issue yet?

AVL Customer Services

evo

2 years ago

Hi, Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Evo subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information. Thank you for your patience and understanding while we resolve this for you. Kind regards, Reshma Sameer

Data de compra: 26/06/2023

1

Cliente fiável

Verificado pela Feefo

2 years ago

From subscription to delivery to customer service, all terrible.

Actually process auto renew subscriptions so I don't need to keep track of renewing it every year. Get a new publishing manufacturer so we stop receiving these stock emails of "I wanted to let you...

Saiba mais

AVL Customer Services

evo

2 years ago

Hi, Thank you for your feedback. I am so sorry to hear you are having delivery problems with your Evo subscription. Rest assured, I have escalated this with our Customer Services Team who will help resolve these delivery problems you are currently experiencing. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Reshma Sameer

Avaliações de produtos

Data de compra: 12/06/2023

0

RP

ROBERT PARSONS

Verificado pela Feefo

2 years ago

O que ROBERT PARSONS disse sobre evo:

Second issue delayed, first one was late. great freakin start.

AVL Customer Services

evo

2 years ago

Hi, Thank you for your feedback. I am so sorry to hear you are having delivery problems with your evo subscription. Rest assured, I have escalated this with our Customer Services Team who will help resolve these delivery problems you are currently experiencing. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Reshma Sameer

Data de compra: 25/05/2023

0

Cliente fiável

Verificado pela Feefo

2 years ago

Average not excellent

Average writing quality. Not as good as CAR.

Avaliações de produtos

Data de compra: 22/05/2023

0

evo Comentários

Default Campaign ActionOutros comentários a este produto (179)Ver Web site do ProdutoI received an extremely high quality gift (a 25th Anniversary keyring) and the ongoing supply of the brilliant evo magazine has been delivered at least 6 days before it's available in newsagents....Saiba mais

Default Campaign ActionOutros comentários a este produto (2)Ver Web site do ProdutoAs anove #№##############

Default Campaign ActionOutros comentários a este produto (179)Ver Web site do Produto£5 of three issues. Wow !

Default Campaign ActionOutros comentários a este produto (179)Ver Web site do ProdutoNOTHING YET RECIEVED. BAD.

Default Campaign ActionOutros comentários a este produto (179)Ver Web site do ProdutoAmazing magazine - we're decades long readers. There is nothing else like it on the market for true gear heads.

Default Campaign ActionOutros comentários a este produto (179)Ver Web site do ProdutoWorth trying a subscription to assess my interest

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?