Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Estate Research Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 1,085 comentários

Cliente fiável

Verificado pela Feefo

3 months ago

Very impressive research

Very professional service, their research has been extremely detailed and informative.

Danielle

Estate Research

2 months ago

Hello, Thank you for your feedback. We're very glad to hear you were happy with your experience. Thanks again, Estate Research

James Aitken

Verificado pela Feefo

GBR

3 months ago

O que James Aitken disse sobre Estate Research:

Efficient service , good communication. Thanks

Danielle

Estate Research

2 months ago

Hi James, Thank you for your kind comments. We're delighted that you had a positive experience with us and found our service efficient. Best Wishes, Estate Research

Cliente fiável

Verificado pela Feefo

3 months ago

very pleasant interview M

Cliente fiável

Verificado pela Feefo

3 months ago

A happy surprise

I was initially suspicious of the contact but found them helpful and understanding of my difficult internet connections in South Africa. Hopefully it will not be too much longer before I receive...

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Danielle

Estate Research

2 months ago

Hello, Thank you for your review. We’re pleased to hear that our team was helpful and understanding, and that we were able to assist despite the initial concerns. If you have any questions regarding your case, please feel free to get in touch and we will be happy to assist. Thank you, Estate Research

Steven Bush

Verificado pela Feefo

GBR

4 months ago

O que Steven Bush disse sobre Estate Research:

Your advice was very good Thanks

Danielle

Estate Research

2 months ago

Hi Steven, Thank you for your review. It’s great to hear you were pleased with the advice given. Best Wishes, Estate Research

Mr Keith Sidney Sweeting

Verificado pela Feefo

GBR

4 months ago

O que Mr Keith Sidney Sweeting disse sobre Estate Research:

Great firm

Good service pleasant to talk to on the phone and helpful

Danielle

Estate Research

2 months ago

Hi Keith, Thank you for taking the time to leave a review. We're very pleased to hear you were happy with our service. Kind Regards, Estate Research

J Dale

Verificado pela Feefo

GBR

4 months ago

O que J Dale disse sobre Estate Research:

Researching for my cousin who died intestate.

I’ve been asked to give this review by Estate Research. I’ve only had a couple of contacts with them. They’ve been engaged by the solicitor dealing with my cousin’s estate who died intestate. As this...

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Danielle

Estate Research

2 months ago

Hi Julia, Thank you for your review. We appreciate you taking the time to share your experience so far and are pleased to hear that your contact with our team has been professional. If you have any queries regarding your case, please get in touch and we will be happy to assist. Kind Regards, Estate Research

Cliente fiável

Verificado pela Feefo

4 months ago

A very professional service

Everyone I dealt with was very professional. Each person was polite and knowledgeable. All my questions were answered quickly, initially in person and then by email and telephone. I always had...

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Danielle

Estate Research

2 months ago

Hello, Thank you for your kind review. We’re pleased to hear that you found our team professional, helpful, and reassuring throughout the process. We appreciate your feedback and wish you all the best as the matter progresses with the solicitors. Kind Regards, Estate Research

Cliente fiável

Verificado pela Feefo

4 months ago

Good

Only spoke once with your employee but was polite helpful and professional but not heard from them since or updates

Danielle

Estate Research

2 months ago

Hello, Thank you for your review. We’re pleased to hear that your interaction with our team was polite and helpful. We appreciate your feedback and will take your comments on board. Kind Regards, Estate Research

Mr Ronald Charles Sweeting

Verificado pela Feefo

GBR

4 months ago

Não recebeu um convite para avaliar?

Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

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Estate Research Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?