EconomyBookings.com Comentários

Thank You for taking the time to provide feedback in regards to Your recent rental. We certainly do understand Your frustration, but and we take our customer care very seriously we would like to apologize for the inconvenience. In terms and conditions was clearly stated point concern payment. 5.3.1. EconomyBookings.com process and settle payments in EUR and USD currency (it may be changed upon request). At the process of making booking you accepted this terms of use. Our customer care department provided the same information, as it was stated on the website www.economybookings.com. If you will have any questions regarding your rental period, please do not be hesitate to contact us via email support@bookinggroup.com Best Regards, Booking Group Team

We would like to express our gratitude for the comment and for choosing Booking Group. It is only with such feedback that we are able to improve service and communication between us, our suppliers, and our clients. We will work in this direction to specify prices more clearly for our clients. If you have any further questions, please do not hesitate to contact our Customer Care Department via email support@bookinggroup.com We are looking forward for the future collaboration. Best Regards, Booking Group Team

Thank you for your comment and for choosing Booking Group. We appreciate every review, by which we make our service better. We are glad that you remain satisfied of our and suppliers service. If you will have any questions, please do not hesitate to contact our Customer Care Department via email: support@bookinggroup.com. We are looking forward for the future collaboration. Best Regards, Booking Group Team

Thank you for your comment. We take very seriously to each comment, for us it is important that your submited review was justified. If you have any questions, please do not hesitate to contact our customer Service Team support@bookinggroup.com We are looking forward for the future collaboration. Best Regards, Booking Group Team

We take very seriously to each comment, for us it is important that your submited review was justified. In case if customer has some kind of questions, it is possible to contact our reservation department by phones indicated on our website www.exonomybookings.com in a division contacts or via emails: On 29.01.15 15:46 our reservation department sent you confirmation email b......@aol.com with voucher in which was clearly explained pick up process. Best Regards, Booking Group Team

Thank you for your comment and for choosing Booking Group. We appreciate every review, by which we make our service better. We make every effort to ensure that each client returns home with a pleasant car rental experience. If you would like to get any further information regarding your rental period, please contact us via email support@bookinggroup.com . We are looking forward for the future collaboration. Best Regards, Booking Group Team

Thank you for your comment and for choosing Booking Group. We appreciate every review, by which we make our service better. We make every effort to ensure that each client returns home with a pleasant car rental experience. If you would like to get any further information regarding your rental period, please contact us via email support@bookinggroup.com . We are looking forward for the future collaboration. Best Regards, Booking Group Team

On behalf of Economybookings, I would like to extend my apologies for the inconvenience that you have experienced. To clarify misleading with your rental first of all we would like to remind you that booking has been processed by you independently and that during making booking you choose additional option from Booking Group such as Full Excess Protection which was not mandatory. In terms and conditions was clearly stated that this option does not spreads on Rental Companies terms and does not abolish insurances and sequrity deposit from supplier. However, please send us your query on email support@bookinggroup.com and we will investigate your query with rental company Sicxt and request documents concern your booking (invoice and signed rental agreement). The incorrect charge ( if it will be confirmed) we will issue a refund of your credit card. Best Regards, Booking Group Team

Thank You for your feedback. We certainly do understand Your frustration, but and we take our customer care very seriously we would like to apologize for the inconvenience. In terms and conditions was clearly stated point concern additional extras and options. That all additional extras and options are not included to the car price and they are taxable. We have checked status of your issue and we can confirm that Rental Company charged you for the correct amount. Difference shown in your bank statement can be in case of bank covertation. Kind regards, Booking Group Team

Thank you for your comment. We take very seriously to each comment, for us it is important that your submited review was justified. If you have any questions, please do not hesitate to contact our Customer Care Department via email support@bookinggroup.com. We are looking forward for the future collaboration. Best Regards, Booking Group Team