The people I talked to were very engaging in what I needed and what I could do in the future to possibly upgrade my sun awning- which was not one of their products.
The parts I receive to repair what...
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Avaliações de produtos
Data de compra: 14/04/2017
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RM
Robert Meyer
Verificado pela Feefo
8 years ago
Suportes multimédia carregados
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O que Robert Meyer disse sobre Shading Direct:
The product is excellent. The instructions could be a bit more comprehensive but they are adequate.
Good customer service on the 2 times I called with questions.
The product was excellent quality and engineering: superior to other brands. When there was a question on the installation, the people on the phone from the customer service were knowledgeable and...
Nice awning for the pool. Looks and works like new after two years. Heavy to install but that’s just because it is solidly built. Love the easy remote control. Would definitely recommend.
The service was fine. The product was of poor quality and overpriced.
Avaliações de produtos
Customer Support
Shading Direct
8 years ago
We originally sent you the incorrect model/version. The day you alerted us to this error (totally our fault), we sent out the correct style crank handle which arrived to you the next day. We import these crank handles from Spain and Germany. They are the best quality available. If you are having an issue, please contact us immediately and we will correct the situation.
While they didn’t have rxactly what i needed, a brief chat helped me work around my issue. The parts were shipped same day. One part wasn’t correct (i may have used the wring number). They shipped...
Shading Direct was created with one goal in mind: to make high-quality outdoor shade solutions accessible to everyone–no professional installation required.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Shading Direct was created with one goal in mind: to make high-quality outdoor shade solutions accessible to everyone–no professional installation required.
