When I first contacted Distant Journeys by telephone, the staff were friendly and knowledgeable. As I wanted to extend my tour to visit relatives, they were able to do so and assisted us to find...
From the first tentative telephone call right through to the conversation post holiday, it was an absolute pleasure to speak with everyone concerned. Helpfulness, confidence and a deserve to ensure...
Very efficient and friendly, catering for our individual needs and willing to tailor the trip to our specifications. We have already recommended Distant Journeys to many of our friends. We were kept...
Contact made by phone and email and staff very knowledgeable and helpful. All documentation easy to read and understand. Staff helped with additional requests.
The team was excellent for the time they took my booking up to the departure date, every time I contacted they were very helpful and attended any question/problem I had.
I will definitely recommend...
Although the UK office very very good and helpful, the holiday did not live up to our expectations.
Avaliações de produtos
Alex Helsby
Distant Journeys
10 years ago
Thank you for your detailed feedback and for taking the time to speak with me today to discuss all the elements you highlighted in your report. Your feedback is very important to us, and your helpful suggestions will certainly be used to help us develop and improve our future tours. In particular we will look into how we can offer our guests the flexibility to opt out of taking an included excursion should they wish. With best wishes, the Distant Journeys team.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.