There was a prompt response to my initial enquiry and the team were able to…
There was a prompt response to my initial enquiry and the team were able to meet my needs by offering alternative accommodation. A good service
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Good to hear we served you well. I will thank Gillian for helping you.
Many thanks
Paul Nadin
Managing Director
0
Partilhar
Cliente fiável
12 years ago
very helpful
very helpful
DisabledHolidays.com
DisabledHolidays.com
12 years ago
So glad we did it right for you. I will pass on your comment to Rebecca who helped you.
Many thanks
Paul Nadin
Managing Director
0
Partilhar
Cliente fiável
12 years ago
First time I have used DHD and so far I am quite impressed and am…
First time I have used DHD and so far I am quite impressed and am looking forward to possible future bookings
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Fantastic. Our number one priority is to impress our customers so much that they keep on coming back. I will pass on your comments to Gillian who helped you.
Many thanks
Paul Nadin
Managing Director
0
Partilhar
Cliente fiável
12 years ago
Excellent Helpful and informative
Excellent Helpful and informative
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Brilliant. So good to hear that. Rebecca is a star!
Many thanks
Paul Nadin
Managing Director
0
Partilhar
Cliente fiável
12 years ago
I was able to find and book a holiday with out any fuss and knowing that…
I was able to find and book a holiday with out any fuss and knowing that all our disabled needs was in place.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Fantastic! So glad you had a good experience. I will pass on your comments to the person who helped you (Rachel).
Many thanks
Paul Nadin
Managing Director
0
Partilhar
Cliente fiável
12 years ago
Ok, but expected more for money.
Ok, but expected more for money.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
I understand from our correspondence that the hotel has steepish ramps to reception and foyer toilets, and also to disabled rooms. We apologise for not informing you that this was the case. We have updated our web site and all our staff are now aware of the importance of checking on ramps (which is especially relevant for people who use walkers) and making sure that our customers are aware of these details prior to booking.
Thank you for your feedback that has helped us to improve our service.
Kind regards,
Paul Nadin
Managing Director
0
Partilhar
Cliente fiável
12 years ago
Efficient booking system got back to us. On questions. Accommodation brilliant
Efficient booking system got back to us. On questions. Accommodation brilliant
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Fantastic! So glad you had a good experience. I will pass on your comments to the person who helped you (Abbey).
Many thanks
Paul Nadin
Managing Director
0
Partilhar
Cliente fiável
12 years ago
We were absolutely delighted with our hotel and the location food was not up to…
We were absolutely delighted with our hotel and the location food was not up to expectations but o.k. we had to go out for entertainment, and we would use disable holiday again. Service was excellent...
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DisabledHolidays.com
DisabledHolidays.com
12 years ago
So glad you were pleased with our service. We will be requesting accommodation and resort ratings seperately so thank you for not marking us down on the location food. I will pass on your comments to Rachel.
Many thanks
Paul Nadin
Managing Director
0
Partilhar
Cliente fiável
12 years ago
I found the staff to be very friendly and very helpful.
I found the staff to be very friendly and very helpful.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Where would we be without great staff. I will pass on your comments to Beth. Thank you for taking the time to give us feedback.
Many thanks
Paul Nadin
Managing Director
0
Partilhar
Cliente fiável
12 years ago
The process of finding a hiday suitable for was made all the easier wit the…
The process of finding a hiday suitable for was made all the easier wit the help of the staff of disabled holidays. The accommodation was fantasyic
DisabledHolidays.com
DisabledHolidays.com
12 years ago
So good to hear that. I will thank Natalie for doing such a great job. Thank you for your feedback.
Many thanks
Paul Nadin
Managing Director
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