Booked a holiday for euro Disney in October 2013 for June 2014 requesting Oxygen for…
Booked a holiday for euro Disney in October 2013 for June 2014 requesting Oxygen for my disabled daughter. Sent all the forms requested including oxygen prescription and was told that all cost would...
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0
Partilhar
Cliente fiável
11 years ago
Thankyou to Beth she was very kind and helpful she know what she was doing.…
Thankyou to Beth she was very kind and helpful she know what she was doing. As this was our first time booking our holiday this way. THANKYOU !!
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Partilhar
Cliente fiável
11 years ago
We are taking our disabled son on his first cruise and didn't know where to…
We are taking our disabled son on his first cruise and didn't know where to start. We came across the DCC and Kay took it all in hand researching the cruises that gave us what we were looking for and...
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0
Partilhar
Cliente fiável
11 years ago
Abby who dealt with our booking was very helpfull and polite, our booking was completed…
Abby who dealt with our booking was very helpfull and polite, our booking was completed quickly and efficiently. Will use you again!
Many Thanks
DisabledHolidays.com
DisabledHolidays.com
11 years ago
That's wonderful news, we look forward to helping you again!
Kind regards,
Jonathan Carter
0
Partilhar
Cliente fiável
11 years ago
Natalie has been fantastic in helping me book a holiday and meeting all my specific…
Natalie has been fantastic in helping me book a holiday and meeting all my specific and difficult needs, thank you so much to you all, this will be my first holiday in 3 years since my accident so is...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
I will let Natalie know, it will make her day! Hope you had a great time!
Kind regards,
Jonathan Carter
0
Partilhar
Cliente fiável
11 years ago
Excellent service recieved staff friendy and very helpfull
Excellent service recieved staff friendy and very helpfull
DisabledHolidays.com
DisabledHolidays.com
11 years ago
That's great to hear, thank you!
Kind regards,
Jonathan Carter
0
Partilhar
Cliente fiável
11 years ago
Fantastic service from Rachel & Rebecca.
Fantastic service from Rachel & Rebecca.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
I will let them both know, thank you for your feedback!
Kind regards,
Jonathan Carter
0
Partilhar
Cliente fiável
11 years ago
To start with all the girls were really helpful & rung the property owner to…
To start with all the girls were really helpful & rung the property owner to find out the answers to my queries. However, after deposit paid, we were checking the website, and rang them to say there...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for taking the time to give us this feedback and I'm sorry for any confusion you experienced with the pictures. It transpires that although most of the pictures of the accommodation were correct, a few erroneous pictures were also being included - this appears to be an error in the information we were supplied with - so I am very glad that you pointed it out.
The majority of the pictures you saw were for the correct accommodation, which is finished to a higher standard than the accommodation in the extra pictures. I understand from Abbey that she clarified the situation with you as soon as you brought it to our attention and that you were happy to continue with the holiday you had booked.
Thank you again for bringing it to our attention and I hope you have a wonderful holiday.
Kind regards,
Jonathan Carter
0
Partilhar
Cliente fiável
12 years ago
ooked via email and on phone as I live in Spain. Great assistance and very…
ooked via email and on phone as I live in Spain. Great assistance and very helpful. Asked to pay up front in full which I was happy to do but I feel an immediate email acknowlegedment of such a large...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your feedback. We have now started to send out immediate receipts by email. Something we should have been doing all along. Please accept my apologies for the unnecessary worry this caused.
Kind regards,
Paul Nadin
Managing Director
Cliente fiável
11 years ago
Thank you for advising you are now sending out immediate receipts by email. It is a peace of mind thing. Apologies accepted and thanks for your attention
0
Partilhar
Cliente fiável
11 years ago
Excellent service, listened to the requirements and met all the requirements.
Excellent service, listened to the requirements and met all the requirements.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for the encouragement and have a great holiday.
Kind regards,
Jonathan Carter
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