Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Directline Flights Comentários

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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A apresentar todos os 17,581 comentários

Cliente fiável

11 years ago

Was ok

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Cliente fiável

11 years ago

Website easy to use, customer service people lovely, friendly, helpful and knowledgeable.

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Cliente fiável

11 years ago

It was a great pleasure to book through directline flights, the service was excellent and…

It was a great pleasure to book through directline flights, the service was excellent and i found the customer service second to none. Would recommend them to anyone. Thank you

Directline Flights

11 years ago

I'm sure Sara will be very happy to read your positive feedback -thank you! Customer Services manager

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Cliente fiável

11 years ago

The person I spoke to on line was good and helped me a lot. I…

The person I spoke to on line was good and helped me a lot. I found it impossible to book my 15 year old daughter on line. We also had to cancel our flights because I could not arrange a Shengan Visa...

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Cliente fiável

11 years ago

it worked well and we had a seamless journey

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Cliente fiável

11 years ago

I like

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Cliente fiável

11 years ago

Went very smoothly. Thank you!

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Cliente fiável

11 years ago

100% satisfactory

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Cliente fiável

11 years ago

Good. Thanks for the prompt and efficient service

Cliente fiável

11 years ago

Prompt and efficient

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Cliente fiável

11 years ago

I was told that I would get an e mail with check in details 36hours before…

I was told that I would get an e mail with check in details 36hours before my flight. This did not happen. Trying to check in online was impossible and only at the last minute was I able to achieve...

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Directline Flights

11 years ago

I'm so sorry to learn about the worry caused by your difficulties checking-in online, especially as Flybe are one of the few airlines that don't insist on it. As a result of your comments we've decided to revisit the instructions we send with Flybe confirmations, to see if we can make them any clearer on this point. I hope that in the future you will email or call us with any concerns, as we're always more than happy to help, calling you back if you prefer. Thanks again for your feedback. A Bradley, Managing Director

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