Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Directline Flights Comentários

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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A apresentar todos os 17,581 comentários

Cliente fiável

11 years ago

Efficient, neither surprized or disappointed

Cliente fiável

11 years ago

It was the best booking exeperience I had for a long time and I am…

It was the best booking exeperience I had for a long time and I am a frequent flyer. I would like to exress my deep appericiation and thanks. Keep it that way.

Directline Flights

11 years ago

It was Sara who assisted you with your amendment. I'm sure she will be happy to read your very positive comments. We look forward to being able to assist you in the future. Tony, Customer Services

Cliente fiável

11 years ago

I was assisted by the second call to finalise every detail of checking in.

Cliente fiável

11 years ago

Can't complain at all , had really good service . Sheila (sunderland )

Cliente fiável

11 years ago

very easy to use and when was unsure of something phone call sorted asap

Cliente fiável

11 years ago

very good service

Directline Flights

11 years ago

Thanks for your encouraging feedback. I hope we can help again in the future. Matthew, Customer Services

Cliente fiável

11 years ago

The first lady who booked the tickets and the gentlemen who sent our board passes…

The first lady who booked the tickets and the gentlemen who sent our board passes were so pleasant and helpful would book with you again.

Directline Flights

11 years ago

It was Dee who made your booking and Matthew who assisted with your boarding passes. I'm sure they'll be happy to read your positive comments. Tony, Customer Services

Cliente fiável

11 years ago

requested bags for each passenger....charge of 75 pounds on itinery...i thought was for baggage...got to…

requested bags for each passenger....charge of 75 pounds on itinery...i thought was for baggage...got to airport and was charged 120 pounds by easyjet for 2 cases i thought id paid for...

Directline Flights

11 years ago

Thank you so much for replying to my email and giving us a chance to discuss and explain. I understand how the confusion arose and have sent your feedback to easyJet. A Bradley, Managing Director

Cliente fiável

11 years ago

cannot print out flight details. tried a few times.

Directline Flights

11 years ago

Thanks for letting us know. I've since checked you in and sent you your boarding passes. if there's anything else we can help with, please don't hesitate to let me know. Sara, Customer Services

Cliente fiável

11 years ago

had a problem, e-mailed DLF. 10mins later sorted. telephone conversation with a lady very upbeat put me at my ease. thank you very much.

Cliente fiável

11 years ago

AS A FIRST TIME USER I FOUND THE SYSTEM GOOD/ EXCELLET, QIUTE STRAIGHT FORWARD.

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