Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Directline Flights Comentários

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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Cliente fiável

11 years ago

Good service although I had problems trying to print off boarding pass as there was…

Good service although I had problems trying to print off boarding pass as there was prob connecting to their server?

Cliente fiável

11 years ago

It was easy to book on Directline Flights. Recommend it!

Cliente fiável

11 years ago

Only one problem so far....I haven`t been able to book my seat. None of the…

Only one problem so far....I haven`t been able to book my seat. None of the reference numbers I have seem to be the one which is needed. Will have to try again sometime. 01344 291058 if someone can...

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Directline Flights

11 years ago

I understand that Sara has called and you're now all sorted out. If there's anything else, please don't hesitate to let us know. Matthew, Customer Services

Cliente fiável

11 years ago

very easy and quick.

Cliente fiável

11 years ago

very helpful

Cliente fiável

11 years ago

it would be nice if I had confirmation of me booking .denis

Cliente fiável

11 years ago

All went smoothly so far, can't comment any more as my flights will be on…

All went smoothly so far, can't comment any more as my flights will be on 24th and 26th March 2015 respectively. K. Mason

Cliente fiável

11 years ago

extremely good

Cliente fiável

11 years ago

I called for some assistance this morning, regarding a seat request, and also my Boarding Passes…

I called for some assistance this morning, regarding a seat request, and also my Boarding Passes for my flight to Montpellier in April. A most charming young lady, named Sara Bradley, couldn't have...

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Cliente fiável

11 years ago

Very pleased with prompt and polite service

Cliente fiável

11 years ago

I loved the site, easy to use and the confirmation and how to print boarding pass…

I loved the site, easy to use and the confirmation and how to print boarding pass instructions were received within minutes. The only problem was Ryanair would not let me book the return boarding...

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Directline Flights

11 years ago

Thanks for the positive feedback. I agree, this new Ryanair rule requiring check-in within 7 days of each flight is annoying. We're always happy to check-in for you and email the boarding pass to you, so just let us know in the future. Angie, Customer Services

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