Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Directline Flights Comentários

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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Cliente fiável

11 years ago

Very helpful no problems

Cliente fiável

11 years ago

It was very difficult to cancel reservations as I never knew if I had booked…

It was very difficult to cancel reservations as I never knew if I had booked thru an travel agency or tour group - when it looked to me that I was booking directly thru the airlines.

Directline Flights

11 years ago

I know it's little comfort, but the 'no refund on cancellation' policy of BA is the same whether you book direct or through an agency. If you think you may have a claim against your insurance, do let us know and we'll send you a cancellation invoice. Matthew, Customer Services

Cliente fiável

11 years ago

Pls send me a cancellation invoice. Thank you!

Cliente fiável

11 years ago

I found the whole process very confusing, I use easy jet a lot and really got…

I found the whole process very confusing, I use easy jet a lot and really got on well with the old sight. This is not an improvement .

Cliente fiável

11 years ago

I had no problems booking my flight although I had meant to go to easyjet direct…

I had no problems booking my flight although I had meant to go to easyjet direct but this worked well, though a charge is made for the service. But very good service.

Cliente fiável

11 years ago

When I asked for help by telephone, I was very impressed with the efficient and…

When I asked for help by telephone, I was very impressed with the efficient and courteous lady assistant. Many thanks.

Cliente fiável

11 years ago

I found it very difficult to check in on line.

Directline Flights

11 years ago

I'm sorry you had problems checking in online.We're always happy to help with any aspect of managing your booking. I understand that Sara came to your assistance and that check-in is now complete. Matthew, Customer Services

Cliente fiável

11 years ago

Directlineflights is wonderfull! I bookeda ticket for my son to play pga euro pro golf…

Directlineflights is wonderfull! I bookeda ticket for my son to play pga euro pro golf tour in the UK and was unable although Flybe quoted you can book your sport equipment in online. After paying...

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Cliente fiável

11 years ago

Booking was very easy and the staff very helpful when I cold not download the…

Booking was very easy and the staff very helpful when I cold not download the boardi pases. Excellent service..

Cliente fiável

11 years ago

Provided support was excellent and polite

Cliente fiável

11 years ago

Good friendly efficient ervice

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