Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Directline Flights Comentários

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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Cliente fiável

11 years ago

It was a lovely fight and I am really happy with it and I will…

It was a lovely fight and I am really happy with it and I will b using it again

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Cliente fiável

11 years ago

The flight, which was scheduled to leave at 21.30 was delayed by 3 hours, I…

The flight, which was scheduled to leave at 21.30 was delayed by 3 hours, I appreciate this was due to problems beyond the control of Easyjet but my complaint is with the lack of information...

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Directline Flights

11 years ago

I'm sorry to hear about this lack of information from easyJet. I hope that this experience won't deter you from booking through us again. A Bradley, Managing Director

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Cliente fiável

11 years ago

First class service

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Cliente fiável

11 years ago

All was good except for being kept waiting WITHOUT EXPLANATION for return flight.

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Cliente fiável

11 years ago

Everything as advertised, all went smoothly. Very helpful when i needed a little help.

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Cliente fiável

11 years ago

I had no problem at check in and the transfer to Germany was simple.

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Cliente fiável

11 years ago

A new experience I still had to call the helpline but it is a great way…

A new experience I still had to call the helpline but it is a great way to book with lots of helpful sights I.e hotels drive etc should you need them.

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Cliente fiável

11 years ago

VERY GOOD COMMUNICATION HOWEVER WOULD HAVE FELT BETTER HAD WE DID NOT HAVE TO ASK…

VERY GOOD COMMUNICATION HOWEVER WOULD HAVE FELT BETTER HAD WE DID NOT HAVE TO ASK FOR CONFIRMATION AND BOARDING PASSES. WOULD HAVE FELT BETTER HAD WE HAD BEEN TOLD WHEN WE WERE LIKELY TO RECEIVE...

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Directline Flights

11 years ago

Thank you - that's really useful feedback. We'll have a think about how we can better deal with boarding passes. I hope you enjoy your trip to Seville. Angie, Customer Services

Cliente fiável

11 years ago

Very easy would recommend will use again

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Cliente fiável

11 years ago

good leg room and lovely staff

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Cliente fiável

11 years ago

An unfortunate 'double booking' occurred and Directline Flights were outstanding in the way it was…

An unfortunate 'double booking' occurred and Directline Flights were outstanding in the way it was handled and resolved. Thank you for your excellent service and assistance

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