Was initially very pleased with how things were booked and everything emailed and confirmed to me, but having sent a query by email to the lady I booked with to her email address she gave if I had...
Saiba mais
1
Partilhar
Cliente fiável
4 years ago
Great customer service.
Great customer service. Booked for a specific hotel which was not accepted and Neil was able to change he took a different hotel and refund the difference. Great service.
0
Partilhar
Cliente fiável
4 years ago
Not good place to buy your holiday package
Very poor customer service .just focus to take payment and not helping us to fix our issue after 10 times calling them.
Now with two kids in Dubai we will have difficult to travel from Abu Dhabi To...
Saiba mais
Customer support
Destination 2
4 years ago
Hello, we will ensure you receive contact from our customer service team again to address your concerns and apologise for the delay.
1
Partilhar
MC
Mr MILES CASON
4 years ago
O que Mr MILES CASON disse sobre Destination 2:
Make it possible to contact you, all other holiday companies are so easy to talk to.
Customer support
Destination 2
4 years ago
Hello Miles, thank you for your feedback. We have a sales line for bookings, an emergency number for anyone in resort and otherwise customer service deal on email. But we do not see that you have contacted us by email under this booking reference if you require any assistance relating to it.
MC
Mr MILES CASON
4 years ago
My original booking was cancelled due to COVID obviously no fault of Destinations2.
But trying to contact you regarding this was troublesome. Why it takes 3 days to respond to an email and the fact that you removed the opportunity to contact you on a web chat and phone helpline but managed to keep open a phone line for new bookings.
1
Partilhar
MC
Mr Laurent Eric Colinmaire
4 years ago
O que Mr Laurent Eric Colinmaire disse sobre Destination 2:
Bad service - highly recommend to avoid
No answer to any email…
Customer support
Destination 2
4 years ago
Mr Colinmaire we will arrange that this is looked into for you and apologise.
MC
Mr Laurent Eric Colinmaire
4 years ago
A few days again and still no answer…
Customer support
Destination 2
4 years ago
Mr Colinmaire have addressed your email, kindly check your junk/spam mail.
MC
Mr Laurent Eric Colinmaire
4 years ago
Yes documents now received today @17.29- nothing received prior to that and nothing in my junk…
Can certainly do much better don’t you think?
Customer support
Destination 2
4 years ago
Mr Colinmaire we are rather surprised about this since the original email sent to you confirming your booking was used by you to forward and raise enquiry about cancelation to our customer service department. It would appear that it was received after all. We have as mentioned re-sent this but there was no change in content.
MC
Mr Laurent Eric Colinmaire
4 years ago
I am surprised you are surprised. Yes the response was received after leaving my comments on this board. I subsequently asked for the final papers to be emailed to me which again no one responded until I posted on this board.
Anyway, you don’t seem to think anything has gone wrong here so let’s leave it at that. I am sure people will be able to read through the above and work out the quality of customer service.
1
Partilhar
MC
Mr Peter Clement
4 years ago
O que Mr Peter Clement disse sobre Destination 2:
Second booking; great value and excellent user friendly website.
0
Partilhar
Cliente fiável
4 years ago
Maldives holiday
Very professional and helpful I would definitely recommend
0
Partilhar
Cliente fiável
4 years ago
Great service
Very easy to use and book a holiday, great communication when finalising payment considering this was last a minute decision.
0
Partilhar
MB
Mr Scott Bartlett
Dubai
4 years ago
O que Mr Scott Bartlett disse sobre Destination 2:
5 stars
Easy at it comes, best price we Found. Wonderful experience.
Thank you
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
