Shocking email response asking for flights to be paid in full within 4 hour
Sent an email asking for full payment of flights within a 4 hour timescale for a holiday in November then went you try to call they are closed. Need to wait a weekend to see if we still have a...
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Customer support
Destination 2
3 years ago
Hello we are sorry your flight ticket was subject to the airline requiring immediate full payment in order to secure the seat, this is beyond our control but is explained in our booking terms that you ticked to accept. Airlines may take this action to ensure they have passengers committed to travelling and to determine demand. When this happens, you will be notified and given a choice in which you may either pay in full at that time or pay at your originally arranged balance due date. Attempts were made to contact you prior to our department being closed for the weekend and we can only sympathise with the frustration this may have caused, the team will make every effort to address the flight aspect for you and be in touch via normal channels.
Cliente fiável
3 years ago
Still awaiting contact, might want to actually do what you say
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MT
MR STEPHEN THORNING
3 years ago
O que MR STEPHEN THORNING disse sobre Destination 2:
Really helpful and all booked efficiently.
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ME
Miss Nicole Eagles
3 years ago
O que Miss Nicole Eagles disse sobre Destination 2:
Very Happy
Great prices and easy booking process. Confirmation came very quickly and included everything I needed ready for my trip in November.
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MB
Mrs Deborah Backhouse
3 years ago
O que Mrs Deborah Backhouse disse sobre Destination 2:
Amazing service Gemma was so helpful and price was good,would book again.
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Cliente fiável
3 years ago
Very helpful on phone and explained things very clearly
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MM
Mrs Shirley Matthews
3 years ago
O que Mrs Shirley Matthews disse sobre Destination 2:
very helpful
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Cliente fiável
3 years ago
No frills but speedy phone service
I knew what I wanted when I rang, but the charming Andy led me through the procedure quickly, efficiently and cheaply with no added costs. Substantially cheaper than a well known rival. That part...
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Cliente fiável
3 years ago
Very professional
I'll certainly recommend Destination2 to anyone, which I've already done. This is the third time that I've used the company. They always take care of all the fine details
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MP
Mr Russell Perry
3 years ago
O que Mr Russell Perry disse sobre Destination 2:
Easy to use
They were very competitive on the costs and were easy to book.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
