Good communication - helpful & knowledgeable staff
Clear communication -no waiting with relegated messages (.on this occasion) -both agents had been to the destination I was going to - very knowledgeable with a keenness for customer service...
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Cliente fiável
4 years ago
Very helpfull
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SC
Suzie Carpenter
Essex
4 years ago
O que Suzie Carpenter disse sobre Destination 2:
3rd holiday with D2 booked.
I’ve booked 3 holidays with Destination 2 now and they have hands down beaten any other offers that we have seen. A big shout out to Andy who was superb in sorting out our latest booking! Called back...
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Cliente fiável
4 years ago
Really helpful customer service agent.
I had a concern about our booking confirmation and the customer service agent dealt with my query efficiently and efficiently.
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MB
Mr Ramess Bagoban
4 years ago
O que Mr Ramess Bagoban disse sobre Destination 2:
Answer my recent queries
Customer support
Destination 2
4 years ago
Hello Mr Bagoban, we find no query raised to our customer service team under your booking detail. Please ensure you have sent to the correct account for response. If you have emailed elsewhere, customer service can also look into why you have had no reply if you inform them the detail. Thank you.
MB
Mr Ramess Bagoban
4 years ago
My wife and I have recently visited Mauritius and we had a double superior booked ,but we’re given a room with three single bed,completely unsatisfactory and not to our liking.
We are considering cancelling the upcoming scheduled visit to same establishment from you if we do not receive a satisfactory explanation.The hotel concerned is Casuarina.
Customer support
Destination 2
4 years ago
Hello Mr Bagoban, once again we repeat that we find no communication from you including the other booking you now reference. This is not the domain to raise complaint so please do so via the normal channels for us to investigate in accordance with our booking terms. However, we should advise that in the absence of having informed us of your room situation whlst in resort at the time, this has denied us opportunity to help you then and avoid any impact to your holiday.
MB
Mr Ramess Bagoban
4 years ago
Imagine after a long flight,all you want is a shower and a bed to rest ,by the next morning after having unpacked the night before one lose the will to packed again for a move .
All I want is an explanation.
Very disappointed at present with you as well
MB
Mr Ramess Bagoban
4 years ago
Forget it .
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MC
Mr John Coll
4 years ago
O que Mr John Coll disse sobre Destination 2:
Great service a pleasure to deal with.
Booking the holiday was a very easy experience. Original choice was not available but Matthew was extremely helpful in sorting out another equivalent holiday. All flight tickets, hotel vouchers and...
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MD
Mr Rufus Dunne
4 years ago
O que Mr Rufus Dunne disse sobre Destination 2:
Very helpful
0
Partilhar
MP
Mr Mohammed Parvaiz
4 years ago
O que Mr Mohammed Parvaiz disse sobre Destination 2:
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
