Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

DCS Group: Beyond Debt Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/dcs-beyond-debt-mediators | Feefo

A apresentar todos os 1,629 comentários

Claire

cairns

9 years ago

Data de compra: 29/10/2015

O que Claire disse sobre DCS Group: Beyond Debt:

very good and they kept to their word

they were very friendly and helpful

Ben Paris

DCS Group: Beyond Debt

9 years ago

Hi Clare,

Its great to hear that our team are embracing our values across the board, thanks for commenting! We appreciate you taking the time to comment on your experience and glad that we were able to help.

Ver todos os comentários do Cliente

Ashleigh

9 years ago

Data de compra: 29/12/2015

O que Ashleigh disse sobre DCS Group: Beyond Debt:

amazing helpful teams

Ben Paris

DCS Group: Beyond Debt

9 years ago

Hi Ashleigh Anne,

Amazing? You made us blush! Thank you for leaving such kind words. When we spend up to five years with our clients we like to make it an enjoyable journey for all.

Congratulation on being 6 months debt-free.

Ver todos os comentários do Cliente

Rhys

9 years ago

Data de compra: 29/07/2015

O que Rhys disse sobre DCS Group: Beyond Debt:

Awesome

They got me out of debt and where very helpful from the start and now I'm debt free.

Ben Paris

DCS Group: Beyond Debt

9 years ago

Hi Rhys,

We're so happy that you achieved your goal, and can now reap the rewards! It was our honour to help and we wish you all the best moving forward.

Ver todos os comentários do Cliente

Cliente fiável

9 years ago

Data de compra: 29/04/2016

Very helpful and informative

Ben Paris

DCS Group: Beyond Debt

9 years ago

Hi Christine,

Thank you for providing feedback! We hope that you loving your debt-free status, and are glad we could be of service.

Ver todos os comentários do Cliente

Michelle

Sydney

9 years ago

Data de compra: 02/07/2015

O que Michelle disse sobre DCS Group: Beyond Debt:

Please remove

I still have not had my credit file removed despite the letter stating its due for removal on April 16 2016.

Ben Paris

DCS Group: Beyond Debt

9 years ago

Hi Michelle,

We thank you for bringing this to our attention, and apologise that Veda did not action our initial request. Due to the privacy act we are not able to confirm requests to clear credit files have been processed. We will continue to work with you to resolve this issue as part of our aftercare service, for as long as it takes.

Ver todos os comentários do Cliente

Louise

Queensland

9 years ago

Data de compra: 03/06/2015

O que Louise disse sobre DCS Group: Beyond Debt:

Excellent assistance!

I had a stroke two years ago, and no future income to pay my debt. DM got the debt closed down by a reasonable company - thank you so much!

Ben Paris

DCS Group: Beyond Debt

9 years ago

Hi Louise,

Its comments like yours that makes what we do so rewarding. Thanks for taking the time to provide feedback about your experience. The Debt Mediators team wish you all the best. We're glad that we were able to help.

Ver todos os comentários do Cliente

Julie

9 years ago

Data de compra: 03/02/2016

O que Julie disse sobre DCS Group: Beyond Debt:

Highly recommend for friendly, non judgemental advice.

Excellent staff, non judgemental and always friendly service and advice.

Ben Paris

DCS Group: Beyond Debt

9 years ago

Hi Julie,

Thanks for the feedback! Its great knowing that our consultants and client support team are embracing our core values in regards to customer service. We really appreciate your comments.

Ver todos os comentários do Cliente

Christine

Goulburn

9 years ago

Data de compra: 06/08/2014

O que Christine disse sobre DCS Group: Beyond Debt:

Best thing I did

Efficient pleasant & understanding on phone

Ben Paris

DCS Group: Beyond Debt

9 years ago

Hi Christine,

Thank you for taking the time to comment on your experience with Debt Mediators. We're grateful for the positive feedback and delighted that you enjoyed our service!

Ver todos os comentários do Cliente

Brian

gladstone

9 years ago

Data de compra: 06/11/2015

O que Brian disse sobre DCS Group: Beyond Debt:

excellent service. highly recommend

Always found them to be very helpful, never judgemental and always understanding. Whenever we were unable to make a payment, it was just a matter of a phone call, and there was never any negativity...

Ler todos

Ben Paris

DCS Group: Beyond Debt

9 years ago

Hi Brian,

It is our great pleasure to have helped you set a path to debt freedom. We are thrilled that you have taken the time to express your satisfaction and share with others your experience.

Ver todos os comentários do Cliente

Não recebeu um convite para avaliar?

Acerca de DCS Group: Beyond Debt

DCS Group trading as Beyond Debt is a solution to individuals struggling with unsecured debt in Australia. Providing tailored plans reduce payments, freeze interest rates and settle outstanding balances for much less than previously owed. Payments are combined and based on affordability. DCS Group has helped over thousands of people clear thousands of debt. Discover a way out of debt and request a free consultation.

Ler todos

1300 725 052

DCS National Head Office, Level 1, 57 Hayward St, Stafford, Queensland, 4053, Australia

Serviço de apoio ao cliente

Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

Saiba mais sobre a Feefo

DCS Group: Beyond Debt Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?