Cover-More Travel Insurance já não é um cliente ativo da Feefo
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TC
Trusted Customer
Verificado pela Feefo
6 years ago
O que Trusted Customer disse sobre Cover-More Travel Insurance:
Hassle free refund
Due to covid 19 and everyone having their holiday cancelled asked for a refund on my travel insurance sent in a online request 4 weeks later refund received with no problems
Thank you :)
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TC
Trusted Customer
Verificado pela Feefo
Perth
6 years ago
O que Trusted Customer disse sobre Cover-More Travel Insurance:
I’m still waiting for someone to contact me
I’ve been waiting for weeks for a refund
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Cliente fiável
Verificado pela Feefo
6 years ago
Unsatisfactory service
It look months to process a simple refund of a travel insurance policy. It took weeks upon weeks for them to reply to my initial enquiry. Yes it was an unprecedented and challenging time however, how...
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TC
Trusted Customer
Verificado pela Feefo
6 years ago
O que Trusted Customer disse sobre Cover-More Travel Insurance:
No customer care at all
Despite being past the 'cooling off' period and also despite the Olympics in Japan being cancelled and unable to travel overseas at all, I still couldn't persuade the lady on the phone to give me a...
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TC
Trusted Customer
Verificado pela Feefo
Blue mountains
6 years ago
O que Trusted Customer disse sobre Cover-More Travel Insurance:
Awesome company.
Great experience. We couldn’t travel because of COVID-19 but they refunded me minus a small fee. I will use them again next time I travel which will be as soon as the ban is lifted! Thank you so much...
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Cliente fiável
Verificado pela Feefo
6 years ago
COVID-19
No offer of compensation when known of travel cancellation by cruise company.
1
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Cliente fiável
Verificado pela Feefo
6 years ago
Service was polite and queries answered professionally. Purchasing policy was easy and efficient. When needed to make a claim the rebate was explained and refund was attended to immediately and...
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0
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TC
Trusted Customer
Verificado pela Feefo
Sydney
6 years ago
O que Trusted Customer disse sobre Cover-More Travel Insurance:
Very slow to respond to phone calls and emails I was also told I would get a partial refund when I was well within the cooling off period
Eventually got a full refund
Very disappointed as have had no...
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Cliente fiável
Verificado pela Feefo
6 years ago
An absolute joke! Terrible, terrible, terrible!
Service? What service? I've been unable to get in contact with Cover-More Travel Insurance. Tried to call, was on hold for 2 hours. Disgusting!
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
