Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

CoverCloud Insurance Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/covercloud-insurance | Feefo

A apresentar todos os 940 comentários

Cliente fiável

10 years ago

Data de compra: 13/03/2015

It's good

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Cliente fiável

10 years ago

Data de compra: 03/03/2015

Could do with paperwork to prove insurance not got anything so I'm not even sure…

Could do with paperwork to prove insurance not got anything so I'm not even sure this company is real

CoverCloud Insurance

10 years ago

Good Evening, Thank you for your feedback, it is much appreciated. We send our policy certificate and policy wording by email only so you will not receive a printed paper certificate. In case you have not received the confirmation email I have resent it this evening. Kind regards Stephanie

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Cliente fiável

10 years ago

Data de compra: 09/03/2015

I got the proposal wrong twice in quick succession ad was able to sort it out…

I got the proposal wrong twice in quick succession ad was able to sort it out very easily by phoe

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Cliente fiável

10 years ago

Data de compra: 12/03/2015

I have only just started this policy so it's too early to say but it was…

I have only just started this policy so it's too early to say but it was very straightforward to set up. It would be better if you could add extra gadgets to the policy but I've been told that you...

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CoverCloud Insurance

10 years ago

Good Evening, Thank you for your feedback. Unfortunately we are currently unable to add gadgets to an existing policy but this is something we are hoping to introduce in the near future. In the meantime we are happy to cover your gadget on a new additional policy and give you our multi-gadget discount on the new policy. Regards Stephanie

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Cliente fiável

10 years ago

Data de compra: 08/03/2015

Such an easy experience and aftercare for changing dd date can't fault, highly recommend

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Cliente fiável

10 years ago

Data de compra: 09/01/2015

The staff are nice & friendly but I had to phone almost everyday to check…

The staff are nice & friendly but I had to phone almost everyday to check what was happening with my claim. I've also just been charged my monthly premium even though I've just paid it off for the...

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CoverCloud Insurance

10 years ago

Unfortunately we were unable to stop the process of taking the Direct Debit payment after taking your payment for the remainder of the premium. We have now refunded your payment. Regards Stephanie

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Cliente fiável

10 years ago

Data de compra: 14/11/2014

Found out i had to pay the full premium off for this phone before i…

Found out i had to pay the full premium off for this phone before i could claim. What is the point of paying monthly. Yes im sure its in the T&C's there is always something. Thankfully i'm very...

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Cliente fiável

10 years ago

Data de compra: 22/02/2015

Last line of policy

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Cliente fiável

10 years ago

Data de compra: 26/01/2015

Covered for accidental damage, get asked lots if questions n told uf u can think…

Covered for accidental damage, get asked lots if questions n told uf u can think of anything else? Come on.. Paying for insurance to cover accidents ..,so stop with all the questions n arrange to fix...

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Cliente fiável

10 years ago

Data de compra: 29/01/2015

Very good.

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Acerca de CoverCloud Insurance

CoverCloud provides gadget Insurance you can rely on. From iPhones and iPads to laptops and sat-navs we give your gadgets the cover you need. Protect your phone or gadget against: Accidental Damage, Liquid Damage, Breakdown, Theft, Loss, Unauthorised Calls. All with Worldwide Cover as standard.

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0345 812 0030

30 Minories, London, Greater London, EC3N 1PE, United Kingdom

Serviço de apoio ao cliente

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