Bad attitude of the sales person in store. They didn't lower the price we paid for our two chairs, after the price went down again in their latest sale. Shopped with them for years, but wouldn't use...
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Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback. We do appreciate it.
We are sorry that you are unhappy with the service you received in store. Unfortunately, once a sale has been finalised the sales staff are not authorised to change the prices.
We are sorry that you have made the decision not to shop with us again in the future and sincerely hope you will reconsider.
Once again, thank you for taking the time to leave us feedback. We do appreciate it.
Data de compra: 02/02/2017
0
Partilhar
Cliente fiável
Verificado pela Feefo
9 years ago
Excellent service & value
Data de compra: 29/01/2017
0
Partilhar
Cliente fiável
Verificado pela Feefo
9 years ago
amazing CS!
Avaliações de produtos
Data de compra: 30/12/2016
0
Partilhar
TC
Trusted Customer
Verificado pela Feefo
wolverhampton
9 years ago
O que Trusted Customer disse sobre Cousins Furniture:
Product fine, delivery men brilliant, customer service staff challenging and need to be trained that they are there for the customers benefit not the other way round.
Hannah Nielen-Groen
Cousins Furniture
9 years ago
Thank you for taking the time to leave us feedback; we do appreciate it.
We are glad you were pleased with our delivery team and have passed your comments regarding our customer service staff along to the relevant people to help improve our service in the future.
Once again, thank you for taking the time to leave us feedback and we hope you will shop with us again in the future.
Avaliações de produtos
Data de compra: 05/12/2016
0
Partilhar
TC
Trusted Customer
Verificado pela Feefo
Northwich
9 years ago
O que Trusted Customer disse sobre Cousins Furniture:
The sales assistant (Liam) was thorough, courteous helpful and polite during our initial visit to look at 3 piece suites. The product we finally ordered was delivered in the timescale specified and...
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Data de compra: 28/12/2016
0
Partilhar
TC
Trusted Customer
Verificado pela Feefo
Corfu Greece via Bedfordshire transport company
9 years ago
O que Trusted Customer disse sobre Cousins Furniture:
Sales staff contacted the supplier and managed to get my furniture earlier than lead time. Well supported by their office who arranged a bank transfer payment. Delivery was spot on time and really...
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Avaliações de produtos
Data de compra: 20/01/2017
0
Partilhar
TC
Trusted Customer
Verificado pela Feefo
9 years ago
O que Trusted Customer disse sobre Cousins Furniture:
We purchased some accessories for our home and were pleased with the quality and appearance of the merchandise. It was trendy and distinctive and added a touch of elegance to the home.
Great delivery, great items - hadn't seen them in store so just ordered online (bit if a risk I know) but absolutely delighted with the quality and the look
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
