Great service but the onboard food was of poor quality and overpriced.
Carol
Condor Ferries
1 year ago
Thanks so much for your feedback! We're glad you enjoyed the service. We're sorry to hear the onboard food didn’t meet your expectations — we’re always looking to improve and will be sure to pass this along to the team.
Kind regards
Carol
Customer Relations
0
Partilhar
TE
Tim Edwards
Verificado pela Feefo
Norwich
1 year ago
O que Tim Edwards disse sobre Condor Ferries:
Very good experience except that I wasn’t parked near a lift despite having symbol in windscreen for accessible parking. We were parked outside. No ideal walking across the deck with a Visually...
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Carol
Condor Ferries
1 year ago
Thank you for your feedback and kind words about your overall experience. We're very sorry to hear about the parking situation — we understand how challenging that must have been. We always aim to park passengers requiring lift access as close as possible; however, due to the volume of traffic at times, this isn’t always achievable. Your comments have been noted and will be shared with the team as we continue to improve our service for all our passengers.
Kind regards
Carol
Customer Relations
0
Partilhar
MG
Michaël Gulya
Verificado pela Feefo
Saint malo
1 year ago
O que Michaël Gulya disse sobre Condor Ferries:
Perfect
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
Excellent experience
Check in was very good and quick. The service on board was good and disembarkment too. We even arrived early at Poole.
0
Partilhar
SG
Simon Gentle
Verificado pela Feefo
Chesterfield
1 year ago
O que Simon Gentle disse sobre Condor Ferries:
Fantastic service
The ferry was extremely clean, and the staff were polite and extremely helpful. Food and drink were reasonably priced and the facilities well stocked.
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
Sailing with Condor
Very good
0
Partilhar
SH
Sally Hennessy
Verificado pela Feefo
Somerset
1 year ago
O que Sally Hennessy disse sobre Condor Ferries:
Smooth trip
It was a bit confusing when we went to catch the ferry from Poole as we hadn’t realised we needed to go to the Brittany Ferries area. Once that was resolved the trip was very smooth.
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
What was better than the old Condor? Left on time, even early on one trip. Seating arrangements are better. Access from the car deck to the lounges is much better, safer and quicker. The staff seem...
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0
Partilhar
LE
Lewis
Verificado pela Feefo
Durham
1 year ago
O que Lewis disse sobre Condor Ferries:
All round great service
I had not used a ferry in many years, so a little nervous, as I was travelling from Durham to Guernsey. However, the booking was a straightforward process, plus on-site parking was excellent and well...
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0
Partilhar
RL
Rebecca Lawrence
Verificado pela Feefo
Higham Ferrers
1 year ago
O que Rebecca Lawrence disse sobre Condor Ferries:
Comfortable and relaxing
The 3 hour journey was comfortable and relaxing, everything we needed available, lots of seating, and a good choice of food and drink.
The staff were all efficient and welcoming, the whole process...
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
