Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Co-op Legal Services Comentários

https://www.co-oplegalservices.co.uk

Legal advice without jargon. The fee we quote is the fee you pay. No nasty surprises.

Serviço

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A apresentar todos os 222 comentários

Trusted Customer

7 years ago

O que Trusted Customer disse sobre Co-op Legal Services:

They did keep you up to date with the progress and the issues on the collection of the funds

Cliente fiável

7 years ago

Fairly painless on completion.

They provided an excellent service. We were led through the complex procedure with understanding and kindness which eased the concern we had about the process.

Trusted Customer

7 years ago

O que Trusted Customer disse sobre Co-op Legal Services:

Superb ddobt use anyone else

Superb, I was contacted regularly aamd kept up to date with what was going on, I can't recommend them enough.

Cliente fiável

7 years ago

They was very helpful and good communication

Trusted Customer

7 years ago

O que Trusted Customer disse sobre Co-op Legal Services:

Efficient polite and courteous

Trusted Customer

7 years ago

O que Trusted Customer disse sobre Co-op Legal Services:

Probate Excellent , Estate planning could do better .

Probate service is second to none , second time I've used it . The estate planning service however was poor , and I wasn't kept informed . It was only when the probate solicitor enquired for me that...

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Trusted Customer

Birchington

7 years ago

O que Trusted Customer disse sobre Co-op Legal Services:

LPA errors.

Mistakes on the LPAs forms were very worrying, especially when you are paying for professional advice.

Vicki

Co-op Legal Services

7 years ago

Dear Mrs Firmin,

Thank you for your feedback. We send draft documents to clients to check before these are finalised to ensure the details recorded are 100% accurate. We apologise for any clerical errors that occurred in this instance, but these errors were picked up and resolved as part of this checking process before being finalised. If you would like to discuss this further or if there’s anything else we can assist with, please contact us at clsfeedback@coop.co.uk.

Kind regards
Co-op Legal Services

Trusted Customer

7 years ago

O que Trusted Customer disse sobre Co-op Legal Services:

Prompt service.kept up to date at every stage.Selina and team were brilliant.thank you

Trusted Customer

7 years ago

O que Trusted Customer disse sobre Co-op Legal Services:

Great

They kept me updated throughout by phone and email

Trusted Customer

Oldham

7 years ago

O que Trusted Customer disse sobre Co-op Legal Services:

Excellent Service

Communication was excellent I was kept up to date with everything. I always felt that when I had a query I could approach them and anything I asked would be dealt with promptly.

Vicki

Co-op Legal Services

7 years ago

Dear Ms Heap,

Thank you for your positive review of our Wills service. We're pleased to have assisted you with this. If there's anything further we can help you with, please do get back in contact.

Kind regards
Co-op Legal Services

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Acerca de Co-op Legal Services

Co-op Legal Services has over 600 staff working in different businesses with offices in Manchester, Bristol, Stratford-upon-Avon, Sheffield and London. We offer expert legal advice without jargon for a wide range of consumer legal services including: Probate | Wills | Family Law | Personal Injury | Employment | Conveyancing We're the largest provider of Probate and Estate administration services in England and Wales, trusted to deal with over £1.3 billion in Estates annually. Unlike many other law firms and businesses, we only provide legal services to private individuals. This removes any potential conflict that may exist between providing legal services to individuals and large corporate businesses at the same time. Co-op Legal Services is authorised and regulated by the Solicitors Regulation Authority under registration number 567391.