Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Click&Go Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/clickgo | Feefo

A apresentar todos os 1,727 comentários

Mr David Murphy

ballincollig

6 years ago

O que Mr David Murphy disse sobre Click&Go:

I have travelled numerous times with click and go.

very pleased with personal attention. I would book with company again

Mr Micheal O Mairtin

Lanzarote

6 years ago

O que Mr Micheal O Mairtin disse sobre Click&Go:

You supplied no information to my query. I know you provide better service than that. 4 of who booked with you to travel to Hotel San Antonio are here in Lanzarote. Gabrielle and Frank Martin, Phil...

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Sarah

Click&Go

6 years ago

HI Micheal Many thanks for your review and I'm sorry to hear you weren't satisfied with our service. I don't see any record of a query on your booking. I also understand your flight left as normal and I trust you made it back home safely? If you have any concerns or queries please do get in touch. Kind Regards Sarah

Cliente fiável

6 years ago

Not very helpful or reassuring

Rang about a booking I’d made and paid for to Venice in early April which I cannot go on now because of Covid 19. Person was unhelpful and vague regarding any refund.

Sarah

Click&Go

6 years ago

Hi I am sorry to hear that you felt our agent was not helpful. At the moment we are dealing with passengers who have immediate travel plans between now and the 31st of March. We are closely monitoring the situation and are updating customers as quickly as we can. Please keep an eye for emails from the airline and get in touch if you receive anything. Many Thanks for your patience Kind Regards Sarah

Mr Brian Cunningham

6 years ago

O que Mr Brian Cunningham disse sobre Click&Go:

Great customer service helpful and very professional so very happy... Thks

Very happy dealing with Clickandgo.com the customer service was very good and Kevin who i spoke with over the phone while making the booking was extremely helpful pleasant friendly and professional...

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Cliente fiável

6 years ago

Very good service.. I will be booking all future holidays with yous

Mrs Tanya Mcclenaghan

6 years ago

O que Mrs Tanya Mcclenaghan disse sobre Click&Go:

-absolutely appalling service no reply from any email. Lies been told to fearful travellers

Sarah

Click&Go

6 years ago

Hi Tanya I can see from your booking that you've spoken with a manager and a refund has been issued. I trust this has now been resolved, however if you have any concerns please do not hesitate to get in touch. Kind Regards Sarah

Mr Denis Clifford

Tullamore

6 years ago

O que Mr Denis Clifford disse sobre Click&Go:

MSC cruises are great

The service from Edel at cruiseadmin was exceptional. Nothing was too much trouble. and I gave her plenty. ,it was nearly a pleasure being disabled.

Cliente fiável

6 years ago

No help if you have paid in full for travel to restricted area

Be more aware of stress people are under with uncertainty around holiday plans due to Corona virus. As my travel is cruise ti Italy in five weeks all I was told is the trip is still on. No regard to...

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Sarah

Click&Go

6 years ago

Hi Many thanks for your feedback. We can appreciate the stress people are under , unfortunately the uncertainty surrounding the situation extends to ourselves also. We are focused on assisting any passengers with immediate travel plans - up to 14 days from any day. We are constantly monitoring the situation and providing updates as quickly as we can. We advise that you keep an eye on the DFA website for travel updates, if anything changes directly affecting your travel plans please do get back in touch and we will assist as best as we can given the circumstances. The advice regarding travel to Italy is in place until 3rd April, however this is an ever evolving situation and could change at any point. Again I understand frustrations but please bare with us while we manage the situation. Kind Regards Sarah

Cliente fiável

6 years ago

As above - excellent service.

Booked over the phone - first class service from sales team. Knowledgeable and patient regarding options for city break and date of travel.

Cliente fiável

6 years ago

Re cancellation

Very quick, efficient

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Click&Go Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?