Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Citrus Mortgages Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 887 comentários

Chris Titley

Verificado pela Feefo

GBR

9 days ago

O que Chris Titley disse sobre Citrus Mortgages:

Great Company

The team across the board a very knowledgeable, honest and friendly. Have been a client for many years now and wouldn’t consider anyone else to help with our mortgage and life insurance needs.

Larissa Mellor

Verificado pela Feefo

GBR

1 month ago

O que Larissa Mellor disse sobre Citrus Mortgages:

Great help for first time buyers

Very helpful and always available if we had questions very friendly and made the process so much easier. We are first time buyers so really appreciated the help

Gavin

Citrus Mortgages

14 days ago

Hi Larissa, Thank you so much for leaving us a top rating and for writing a fantastic review. We are thrilled to hear that the team provided a great service for you. If you ever need any other advice, please don't hesitate to call us. Kind regards, The Citrus Mortgages Team.

Emma Christie

Verificado pela Feefo

GBR

1 month ago

O que Emma Christie disse sobre Citrus Mortgages:

David has been brilliant through my remortgage process, he’s been clear with his advice and options available to me! Would highly recommend!

Gavin

Citrus Mortgages

1 month ago

Hi Emma, Thank you so much for leaving us a top rating and for writing a fantastic review. We are thrilled to hear that David provided a great service for you. If you ever need any other advice, please don't hesitate to call us. Kind regards, The Citrus Mortgages Team.

Saskia Ransome

Verificado pela Feefo

GBR

1 month ago

O que Saskia Ransome disse sobre Citrus Mortgages:

Highly recommend!

Very speedy responses. Calm, helpful and friendly. Made me feel comfortable about the process and helped me to understand everything. Would highly recommend.

Gavin

Citrus Mortgages

1 month ago

Hi Saskia, Thank you so much for leaving us a top rating and for writing a fantastic review. We are thrilled to hear that the team provided a great service. If you ever need any other advice, please don't hesitate to call us. Kind regards, The Citrus Mortgages Team.

Stuart Moss

Verificado pela Feefo

GBR

2 months ago

O que Stuart Moss disse sobre Citrus Mortgages:

Solid, reliable service

Gavin and Viv have been fantastic throughout the process. Highly engaged and open to every question I could throw at them. Provided lots of knowledge to help me pick the correct path(s) for me and my...

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Gavin

Citrus Mortgages

1 month ago

Hi Stuart, Thank you so much for leaving us a top rating and for writing a fantastic review. We are thrilled to hear that Gavin and Viv provided a great service. If you ever need any other advice, please don't hesitate to call us. Kind regards, The Citrus Mortgages Team.

Michael Fay

Verificado pela Feefo

GBR

2 months ago

O que Michael Fay disse sobre Citrus Mortgages:

We’ll recommended,fantastic knowledge.

Great service,very knowledgeable regarding what I requested.

Gavin

Citrus Mortgages

1 month ago

Hi Michael, Thank you so much for leaving us a top rating and for writing a fantastic review. If you ever need any other advice, please don't hesitate to call us. Kind regards, The Citrus Mortgages Team.

Cliente fiável

Verificado pela Feefo

2 months ago

Great support getting a mortgage

Citrus was very responsive and helpful and managed to secure a good mortgage under a tight deadline.

Gavin

Citrus Mortgages

1 month ago

Hello, Thank you so much for leaving us a top rating and for writing a fantastic review. We are thrilled to hear that the team provided a great service. If you ever need any other advice, please don't hesitate to call us. Kind regards, The Citrus Mortgages Team.

Sarah Redhead

Verificado pela Feefo

GBR

3 months ago

O que Sarah Redhead disse sobre Citrus Mortgages:

Excellent, prompt service from Emma and her team

Emma was so helpful, she responded really promptly to emails and kept me up to date at all times. Would 100% recommend Citrus Mortgages.

Gavin

Citrus Mortgages

2 months ago

Hi Sarah, Thank you so much for leaving us a top rating and for writing a fantastic review. We are thrilled to hear that Emma and the team provided a great service. If you ever need any other advice, please don't hesitate to call us. Kind regards, The Citrus Mortgages Team.

Amy Conner

Verificado pela Feefo

3 months ago

O que Amy Conner disse sobre Citrus Mortgages:

Great company

The team has been wonderful at answering questions and keeping me updated through out the mortgage application process through to a formal offer being accepted. Highly recommend!

Gavin

Citrus Mortgages

3 months ago

Hi Amy, Thank you so much for leaving us a great rating and for writing a fantastic review. We are thrilled to hear that the team provided you with the required service. If you ever need any other advice, please don't hesitate to call us. Kind regards, The Citrus Mortgages Team.

George hoyce

Verificado pela Feefo

GBR

3 months ago

O que George hoyce disse sobre Citrus Mortgages:

EXCELLENT SERVICE

One word - Excellent! Have been using citrus for over 10 years now and have always received the same level of excellent service . Highly recommend.

Gavin

Citrus Mortgages

3 months ago

Hi Joyce, Thank you so much for leaving us a great rating and for writing a fantastic review. We are thrilled to hear that the team continue to provide you with a great service. If you ever need any other advice, please don't hesitate to call us. Kind regards, The Citrus Mortgages Team.

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Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

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Citrus Mortgages Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?