Was not that good quality and when the link to clip the bracelet together got wet it has changed colour from silver to white.Also it said chunk bracelet so I thought it was going to be and when it...
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Carolina
Chains of Gold
8 years ago
Hi
I am sorry to hear you had a problem with the bracelet.
We understand how difficult it can be to purchase jewellery online so we offer as much information about our products as possible.
The product page has the measurements of the links, the total bracelet weight as well as pictures taken in natural light.
If you think there is any other information we could have offered to help buyers, your opinion is valuable to our service.
We offer a no quibble, FREE returns service so you could have returned your jewellery for a refund if you found it not as expected.
Having only just bought your bracelet, this shouldn't have discolored with water. Would you like to contact our customer services team on info@chainsofgold.co.uk so we can investigate it for you?
We offer a manufacturer's guarantee which will cover this problem for certain :)
I look forward to hearing from you.
With Regards
Carolina Chains of Gold
Avaliações de produtos
Data de compra: 10/01/2018
0
Partilhar
Cliente fiável
8 years ago
Excellent communication, speedy delivery and quality product 10/10
Avaliações de produtos
Data de compra: 18/11/2017
0
Partilhar
TC
Trusted Customer
8 years ago
O que Trusted Customer disse sobre Chains of Gold:
Speedy and efficient
Avaliações de produtos
Carolina
Chains of Gold
8 years ago
Hi
Thank you for taking the time to leave your comments about your purchase. I am glad to hear you were happy with the service but I am sorry to hear about the engraving.
We take great pride of our personalised service which we do in-house. It's a shame you never contacted us about it as we would have investigated and rectified it for you.
If you contact our customer services team directly, we will be happy to investigate and consider a replacement. Our email is info@chainsofgold.co.uk
We look forward to hearing from you.
Carolina Chains of Gold
Data de compra: 03/10/2017
0
Partilhar
TC
Trusted Customer
8 years ago
O que Trusted Customer disse sobre Chains of Gold:
Item as described speedy delivery can't fault the experience
Data de compra: 02/09/2017
0
Partilhar
TC
Trusted Customer
Halifax, Nova Scotia, Canada
8 years ago
O que Trusted Customer disse sobre Chains of Gold:
I bought this gold bracelet some time ago and wear it quite frequently and have had many compliments on it. I just love it !! It arrived in a timely manner and was packaged beautifully. This was a...
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Carolina
Chains of Gold
8 years ago
Hi
Thank you so much for your custom and also for always taking the time to let us know your comments.
It's always a delight to assist you and we are here whenever you need help choosing your next jewellery gift for a loved one or a well deserved treat for yourself :)
Best wishes
Carolina Chains of Gold
Data de compra: 09/09/2017
0
Partilhar
TC
Trusted Customer
8 years ago
O que Trusted Customer disse sobre Chains of Gold:
nice item well packaged
Avaliações de produtos
Data de compra: 31/10/2017
0
Partilhar
TC
Trusted Customer
8 years ago
O que Trusted Customer disse sobre Chains of Gold:
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
I am sorry to hear you had a problem with the bracelet.
We understand how difficult it can be to purchase jewellery online so we offer as much information about our products as possible.
The product page has the measurements of the links, the total bracelet weight as well as pictures taken in natural light.
If you think there is any other information we could have offered to help buyers, your opinion is valuable to our service.
We offer a no quibble, FREE returns service so you could have returned your jewellery for a refund if you found it not as expected.
Having only just bought your bracelet, this shouldn't have discolored with water. Would you like to contact our customer services team on info@chainsofgold.co.uk so we can investigate it for you?
We offer a manufacturer's guarantee which will cover this problem for certain :)
I look forward to hearing from you.
With Regards
Carolina
Chains of Gold