Don't get "gift wrap" or card. Clearly a small operation as it was poorly hand written and wrapped. Earrings look OK, but having read other Internet reviews only hope they last. No customer service!
Carolina
Chains of Gold
5 years ago
Hi
It's with a heavy heart we read your message :( Yes we are a small operation, compared to Amazon if you wish, but everyone in our team works very hard to care for every order and every customer.
Your order was dispatched and delivered before the promised time. The earrings match the product description and you had the option to return them for free free, for a full refund, if you found them not to be as expected.
On our website, where you write your gift note, we make clear gift notes are handwritten. Every product has a photo of the packaging and its gift packaging and you will find it will match the packaging received.
If you would like to let us know your thoughts on what we could have done to improve, your constructive feedback is valued.
On another note, you can still return your purchase for a full refund should you wish. If you no longer have the pre-paid returns label from your original order, please contact our customer services team on info@chainsofgold.co.uk and we will send you one.
Carolina
Chains of Gold
MV
Mrs V
5 years ago
The email response I received was "sorry its not up to your standard".
Product appears to be of good quality. Large selection to choose from on website as many high street jewellers no longer stock many chains. Called before to ask about returns and call was answered...
Excellent product, service and speedy delivery.
Husband really pleased with his birthday present. Gift wrapping is excellent
First time using Chains of Gold but will not be the last
Ordered on line which was easy quick delivery item packaged in presentation box which was lovely it was a present she loved it I would buy from you again and recommend you to my friends thankyou
Avaliações de produtos
Data de compra: 17/10/2020
0
Partilhar
Cliente fiável
Verificado pela Feefo
5 years ago
Quick delivery, good price/quality ratio.
Avaliações de produtos
Data de compra: 24/09/2020
0
Partilhar
MW
Mrs Harvinder Watson
Verificado pela Feefo
France
5 years ago
O que Mrs Harvinder Watson disse sobre Chains of Gold:
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
