Chartered business insurance brokers providing cover for freelancers, contractors, SMEs and larger corporate companies in the UK
Serviço
4.6
/5
Produto
4.5
/5
5
4
3
2
1
202
31
5
4
12
254
classificações no último ano
A apresentar todos os 5,126 comentários
TC
Trusted Customer
10 years ago
O que Trusted Customer disse sobre Caunce O’Hara:
Caunce O'Hara continue to provide a highly professional and competitively priced service.
Katie
Caunce O’Hara
10 years ago
Hi John,
Thank you for the brilliant review. We are thrilled to hear that our rates have remained competitive and our customer service is up to the standard that we aim to achieve.
Thank you for posting a review. We are happy to hear that you found our service to be of a high standard. Our team are always happy to answer any queries you may have regarding the cover.
As this was a renewal and not a new purchase, i'd have expected some communication before they took the money it'd of mg account.
I can't fault the the insurance they provide, but i can fault their...
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Donna
Caunce O’Hara
10 years ago
Hi,
Thanks for the review. I do apologise that you have not received the renewal notices we have sent through to you. The renewal process sends out two emails, the first a month before the renewal and the second a reminder two weeks before. Some emails, particularly Hotmail & MSN, do tend to go into spam folders and perhaps they have gone there? I will switch the auto renew feature off for next year so we can call you first just to make sure the emails have reached you.
If you want to discuss further I would be happy to receive a call.
Answers to my late Saturday online application had been ambiguous, so the system needed me to speak to a human. Caunce O'Hara rang me at 9:30am on the Monday; queries were resolved and the cover in...
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Donna
Caunce O’Hara
10 years ago
Hi,
I am delighted to hear that our team were quick to attend to your needs and that cover was sorted and placed swiftly for you. Great to read such a positive review, especially to see that we have reduced in cost!
The initial contact was efficient and the two subsequent renewals have been carried out without issue. I would certainly recommend them (and have in the past).
Donna
Caunce O’Hara
10 years ago
Hi Graham,
Thanks for the review. It's great to hear that our service has been efficient and that you recommend our services. Please do continue to do so and you might wish to follow us on Twitter @caunceohara to keep up to date with our latest offers, which have included refer a friend offers.
Expert professional service which I have used for the past three years. The purchase and renewal process is very easy. The personal advice given over the phone enables an informed decision to be...
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Donna
Caunce O’Hara
10 years ago
Hi Alan,
Thanks for leaving a review. It is a pleasure to hear from returning customers about our service and it's good to hear our service has been consistent and helpful over the last few years.
Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
