Generally good although one particular problem was that we were specifically asked to provide original documents, which we did, when I asked for these to be returned as they formed part of our...
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Donna
Caunce O’Hara
10 years ago
Hi,
Thanks for your feedback on our claims service. I will certainly pass these comments over to our Claims Manager for her to assess and review.
No problems with renewing the policy. However big security issue - you retain debit card details - this must not be done \ there must be an option to ensure that it is not done.
I use Caunce O’Hara...
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Stevie
Caunce O’Hara
10 years ago
Hi Kim,
Thank you for your review. Please to hear you have renewed your policy with no issues. In relation to card details we do not hold full card details, our payment system is SagePay and this records details of all transactions, we can only see the last 4 digits of the card and nothing else.
Should you wish to discuss this further or have any further queries please don't hesitate to contact us on 03333 211 403.
Stevie
Schemes Account Handler
Avaliações de produtos
Data de compra: 23/08/2016
0
Partilhar
Cliente fiável
10 years ago
Excellent service
Lucy
Caunce O’Hara
10 years ago
Thank you for your review,
Glad to hear that the service you received was of a high standard.
Lucy
Schemes Account Handler
Avaliações de produtos
Data de compra: 23/08/2016
0
Partilhar
Cliente fiável
10 years ago
qwerty
Avaliações de produtos
Data de compra: 22/08/2016
0
Partilhar
TC
Trusted Customer
Farnham, Surrey
10 years ago
O que Trusted Customer disse sobre Caunce O’Hara:
From the initial phone call, having been recommended by an existing client of your company, following very helpful discussions with your staff, it seemed to take no time at all and getting a verbal...
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Katie
Caunce O’Hara
10 years ago
Hi Michael,
Thank you for the excellent review!
We are thrilled to hear that you have found the service at Caunce O'Hara to such a high standard, and found the quotation process smooth running and hassle-free.
Katie,
Schemes Handler
Avaliações de produtos
Data de compra: 18/08/2016
0
Partilhar
TC
Trusted Customer
Image International AV (J R Clayton) / Burton Tv News Ltd
10 years ago
O que Trusted Customer disse sobre Caunce O’Hara:
Can't fault this company.
Avaliações de produtos
Donna
Caunce O’Hara
10 years ago
Hi John,
Thanks for leaving feedback. I am really pleased to hear that you are pleased with the service and products Caunce O'Hara provide. Feel free to follow us on Twitter @caunceohara to keep up to date with our latest offers and news
Generally very pleased with the service I received from Caunce O'Hara staff. They provided clear advice on my required policy changes and then set up the changes within a couple of days.
I would...
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Lucy
Caunce O’Hara
10 years ago
Hi James,
Thank you for your detailed review. We are happy that you found our service to be of a high standard.
Please follow us on Twitter and Facebook to see any future 'Refer a friend' offers we may have.
I don't usually do reviews but the obtainment of the various business insurances I require was made so simple and the manner and professionalism of the staff members I spoke to (Robin Saltman and...
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Donna
Caunce O’Hara
10 years ago
Good Morning Malcolm,
Thank you for leaving such a positive review, which has really brightened up my day reading and, yes it did leave me in the same state and certainly made me smile. I will pass the feedback to the staff you spoke to and hope you have a lovely stress free day!
Donna
Schemes Director
Avaliações de produtos
Data de compra: 22/08/2016
0
Partilhar
TC
Trusted Customer
10 years ago
O que Trusted Customer disse sobre Caunce O’Hara:
Some doubts when it was requested to provide bank account details by phone.
Donna
Caunce O’Hara
10 years ago
Hi Cristian,
Thanks for the review. I can confirm that your business insurance was automatically renewed for you, on 16th August, so we do not need your account/bank details. If you have not received your certificates please let me know and I will get these resent for you.
Quick, easy and straight forward website to use, able to choose the exact product required, the insurance certificates were generated and emailed to me instantly
Stevie
Caunce O’Hara
10 years ago
Hi Paul,
Thank you for your review. Great to hear you found our website slick and easy to use and were able to purchase your insurance online with us at Caunce O'Hara. You can download your documents online at anytime and can make any necessary changes, however should you prefer to speak with someone feel free to contact us and we will be more than happy to help you over the phone.
Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
