Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Capital Fortune Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/capital-fortune | Feefo

A apresentar todos os 1,202 comentários

Cliente fiável

Verificado pela Feefo

11 years ago

Effective, speedy and attentive using digital media to facilitate a great service without losing the…

Effective, speedy and attentive using digital media to facilitate a great service without losing the personal touch.

Capital Fortune

11 years ago

Great feedback and we'll pass this on to the Team

Cliente fiável

Verificado pela Feefo

12 years ago

James Drury was reassuring, efficient and easy to talk to.

Capital Fortune

11 years ago

We have passed this on to James and appreciate you taking the time to feedback on the service he has provided.

Cliente fiável

Verificado pela Feefo

12 years ago

Capital Fortune speedily checked out my mortgage capability and recruited a suitable Building Society, most…

Capital Fortune speedily checked out my mortgage capability and recruited a suitable Building Society, most of this was done over the phone and email as I was out of the country at the time, so much...

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Capital Fortune

11 years ago

Thanks for the Excellent rating and such positive feedback

Cliente fiável

Verificado pela Feefo

12 years ago

Very throrough and professional. They were also willing to accommodate us when we needed to revise…

Very throrough and professional. They were also willing to accommodate us when we needed to revise our application urgently and turned things around very quickly. Higly recommended. Thank you

Capital Fortune

11 years ago

Thank you for your great comments

Cliente fiável

Verificado pela Feefo

12 years ago

i found on internet about this company i lost my hope regarding mortgage then i found…

i found on internet about this company i lost my hope regarding mortgage then i found this company from internet no reference or anything and believe me they did impossible thing possible in my next...

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Capital Fortune

12 years ago

Thank you Nitesh for your great words. We will pass these on to the Team and particularly Luke and Megi.

Cliente fiável

Verificado pela Feefo

12 years ago

Fast, efficient service which I would use again

Capital Fortune

12 years ago

Thanks and we look forward to seeing you again

Cliente fiável

Verificado pela Feefo

12 years ago

Capital Fortune have their fingers on the pulse when it comes to arranging mortgages for…

Capital Fortune have their fingers on the pulse when it comes to arranging mortgages for people over 70, when the majority of lenders are inexplicably reluctant to do so.

Capital Fortune

12 years ago

Thank you for this great feedback. Our view that if the mortgage is both suitable and affordable, no mortgage should be witheld on the grounds of age alone.

Cliente fiável

Verificado pela Feefo

12 years ago

Capital Fortune offer a great service. We had a very complex case so at every…

Capital Fortune offer a great service. We had a very complex case so at every turn we were faced with a no from most lenders. However Isabelle talked through what we were looking for and reasurred us...

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Capital Fortune

12 years ago

We love personal feedback and Isabelle as one of our new recruits is delighted to have this. We pride ourself on a first rate excpetional service and thank you for taking the time to write this.

Cliente fiável

Verificado pela Feefo

12 years ago

We were very please with the service given by all the staff whom helped with…

We were very please with the service given by all the staff whom helped with the mortgage offer thankyou Capita Fortunel

Capital Fortune

12 years ago

And thank you for such strong, positive feedback!

Cliente fiável

Verificado pela Feefo

12 years ago

The staff were extremely informative and helpful.We were kept informed at all times of the…

The staff were extremely informative and helpful.We were kept informed at all times of the progress of our application. We were very impressed with the contacts they had at all building societies and...

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Capital Fortune

12 years ago

Thanks for the feedback and we are pleased you were so impressed with our service. It is great to hear and thank you for the future recommendations.

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Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

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Capital Fortune Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?