Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Candy Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/candy-uk | Feefo

A apresentar todos os 5,670 comentários

Rennay

Manchester, UK

4 years ago

Data de compra: 11/12/2020

No geral, insatisfeito

Não recomenda

Satisfeito com a entrega

O que Rennay disse sobre Candy:

had a few issues setting up the washing machine as I was using an iOS…

had a few issues setting up the washing machine as I was using an iOS I set up on android tablet no problem and haven’t any issues since although the app will work on iOS after set up it is...

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Avaliações de produtos

Kelly

Jarrow, UK

4 years ago

Data de compra: 11/12/2020

No geral, satisfeito

Recomenda

Insatisfeito com a entrega

O que Kelly disse sobre Candy:

Had connectivity issues from day one, the first load of liquid came damaged and no…

Had connectivity issues from day one, the first load of liquid came damaged and no reply from customer services I had to chase it up, they admitted they had seen the email just didn't bother to act...

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Avaliações de produtos

Stuart

Lanner, Cornwall, UK

4 years ago

Data de compra: 27/11/2020

No geral, satisfeito

Recomenda

Satisfeito com a entrega

O que Stuart disse sobre Candy:

I love this subscription service. Its a brilliant way to keep an eye on what you're…

I love this subscription service. Its a brilliant way to keep an eye on what you're using. The machine is a modern machine which has a wide variety of settings for every possible washing need. It is...

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Avaliações de produtos

Katie

Hartlepool, UK

4 years ago

Data de compra: 07/12/2020

No geral, satisfeito

Recomenda

Satisfeito com a entrega

O que Katie disse sobre Candy:

Very clever machine. I have been struggling to use it via the app so have…

Very clever machine. I have been struggling to use it via the app so have had to mainly do it manual so I guess I didn't really get the whole experience properly. It really doesn't like to connect to...

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Holly

Stafford, UK

4 years ago

Data de compra: 03/12/2020

No geral, satisfeito

Recomenda

Satisfeito com a entrega

O que Holly disse sobre Candy:

I have nothing bad to say really, except with what I have already said in the…

I have nothing bad to say really, except with what I have already said in the improvements section.

Avaliações de produtos

Kelly

Barrow, UK

4 years ago

Data de compra: 27/11/2020

No geral, satisfeito

Recomenda

Satisfeito com a entrega

O que Kelly disse sobre Candy:

Candy have been absolutely fantastic. Arranging delivery was simple and straight forward. On delivery day…

Candy have been absolutely fantastic. Arranging delivery was simple and straight forward. On delivery day the engineers called to let us know what time they would be arriving. The men were both...

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Avaliações de produtos

Katie

Shotton Colliery, UK

4 years ago

Data de compra: 27/11/2020

No geral, insatisfeito

Não recomenda

Satisfeito com a entrega

O que Katie disse sobre Candy:

The concept is there. But needs alot of work. Issues with the app, dosing, connection,…

The concept is there. But needs alot of work. Issues with the app, dosing, connection, and choice of fragrance and the price aspect are mainly what puts us off continuing the subscription or buying...

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Avaliações de produtos

Amy

Birmingham, UK

4 years ago

Data de compra: 27/11/2020

No geral, satisfeito

Recomenda

Satisfeito com a entrega

O que Amy disse sobre Candy:

Great service from start to finish. Customer service called me to check if I needed…

Great service from start to finish. Customer service called me to check if I needed any help setting up which I thought was a great touch. Will definitely highly consider candy for future white goods...

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Avaliações de produtos

Adriana

Northampton, UK

4 years ago

Data de compra: 14/12/2020

No geral, satisfeito

Recomenda

Satisfeito com a entrega

O que Adriana disse sobre Candy:

There is nothing bad that I can say about Candy. The customer service is great…

There is nothing bad that I can say about Candy. The customer service is great and helpful. Delivery was made in time.

Avaliações de produtos

James

GRIMSBY, UK

4 years ago

Data de compra: 13/12/2020

No geral, satisfeito

Recomenda

Satisfeito com a entrega

Avaliações de produtos

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Acerca de Candy

Candy means smart ideas to simplify your daily life: a complete range of connected products and unique solutions. Always providing the best value for money, Candy creates accessible, easy-to-use technologies for a variety of home appliances product categories. Design, attention to details and a strong attitude towards a smart, contemporary and easygoing lifestyle are what make the Candy Italian touch so unique.

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VIA PRIVATA EDEN FUMAGALLI, MILANO, 20861, United Kingdom

Serviço de apoio ao cliente

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Candy Comentários

WASHPASSVer Web site do ProdutoGood Points: Lots of different settings Quiet Improvement Points: Doesn’t work on iOS Sometimes doesn’t connect to internet delaying start time The subscription cost is quite high per a wash

31011036Ver Web site do ProdutoGood Points: The machine is amazing (when it connects) the clothes smell gorgeous, its very easy to use and very very quiet. Improvement Points: Connection and re enrolment issues on every WiFi...Ler todos

WASHPASSVer Web site do ProdutoGood Points: Good value for money, easy to use app and wash system Improvement Points: The 1000rpm is poor as some loads need to have an extra spin as it still retains some water from the wash.

31011036Ver Web site do ProdutoGood Points: I find the washing machine easy to use, my clothes come out so much nicer than they used to and they also smell lovely. My favourite thing is that the washing cycles are mostly fairly...Ler todos

31011036Ver Web site do ProdutoGood Points: Aesthetically it really does look the part, very modern and somewhat futuristic. I find the app very handy due to the amount of additional wash programmes available, you can really...Ler todos

WASHPASSVer Web site do ProdutoGood Points: Convenient, good size washing machine. Handy add ons. Improvement Points: Quite expensive for laundry detergent etc, no choice of smells, lots of connectivity issues, problems dosing...Ler todos

WASHPASSVer Web site do ProdutoGood Points: Appearance wise, the machine is extremely modern, yet simplistic enough to fit in any kitchen or utility room. I am a huge fan of the app! Incredibly easy to connect and use, and the...Ler todos

WASHPASSVer Web site do ProdutoGood Points: The washing machine is great. I like the idea of having a subscription plan where everything is included in. I don't have to worry about the detergents, warranty and service. The fact...Ler todos

31011036Ver Web site do ProdutoGood Points: Its super easy to use and so convenient when doing the washing Improvement Points: No improvements necessary

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?