Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Canadian Sky Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 205 comentários

Cliente fiável

Verificado pela Feefo

3 years ago

Excellent service

Always helpful and prompt replies to all enquiries. Rachel was really helpful

Rachel

Canadian Sky

3 years ago

Thank you for your 5 star review, we hope you have a wonderful holiday!

Data de compra: 29/08/2022

Cliente fiável

Verificado pela Feefo

3 years ago

Efficient, informed staff that answer queries promptly

Excellent service. Quick response offering options as requested, followed up with a phone call but not pressurising , I requested some additions and I was given informed advice promptly which led me...

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Rachel

Canadian Sky

3 years ago

Thank you for your 5 star review, and for booking with us. We hope you have an amazing holiday!

Data de compra: 01/09/2022

Cliente fiável

Verificado pela Feefo

3 years ago

Help with a special trip

Very knowledgeable, informative and prompt to respond. Would highly recommend. Put together a tailor made bespoke trip for us.

Rachel

Canadian Sky

3 years ago

Thank you for your 5 star review, and for recommending us. We hope you have a fantastic trip!

Data de compra: 12/04/2022

Cliente fiável

Verificado pela Feefo

4 years ago

Professional,knowledgeable and friendly......

Canada, particularly,The Rocky Mountaineer has always been on my ‘to do’ list. A fear of flying has been the main obstacle,but,hypnotherapy got me to New York so will do a ‘top up’ for Canada.Spent...

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Rachel

Canadian Sky

4 years ago

Thank you for your 5 star review. So glad to hear Holly looked after you, also The Rocky Mountaineer is featuring on tonights 'The World’s Most Scenic Railway Journeys' (Channel 5 @ 8pm), it will be featuring the USA route - Rockies to the Red Rocks, but may still be interesting to watch ahead of your own journey with Rocky Mountaineer. We hope you have an amazing time, and look forward to hearing about it when you return. Best regards

Data de compra: 23/04/2022

Cliente fiável

Verificado pela Feefo

4 years ago

Next years holiday

We have just booked next years holiday with Canadian sky. Jade was very helpful and friendly

Rachel

Canadian Sky

4 years ago

Thank you for your 5 star review, we hope you're looking forward to your holiday and have an amazing time. If there is anything we can help with in the meantime, please let us know.

Data de compra: 16/05/2022

Benjamin Towns

Verificado pela Feefo

4 years ago

O que Benjamin Towns disse sobre Canadian Sky:

Awesome, brilliant

They listened and really took what I was asking for to heart and found exactly what I was looking for.

Rachel

Canadian Sky

4 years ago

Thank you for the lovely comments and 5 stars, we really appreciate it, and hope you have a wonderful holiday

Data de compra: 27/04/2022

Timothy Forrister

Verificado pela Feefo

4 years ago

O que Timothy Forrister disse sobre Canadian Sky:

Excellent service

Very good service given the number of requirements we needed to accommodate and the flexibility needed for our itinerary

Rachel

Canadian Sky

4 years ago

Thank you for giving us 5-stars, we hope you have an amazing holiday.

Data de compra: 22/04/2022

Nargis Merchant

Verificado pela Feefo

Brighton

4 years ago

O que Nargis Merchant disse sobre Canadian Sky:

Takes time but best in responding. Takes too long for the phone to be answered; can wait as long s 30 mins. However once agent on the telephone, very helpful, patient and discerning. Holly has been...

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Rachel

Canadian Sky

4 years ago

Thank you for your feedback. We apologise that you have had to wait so long to speak to us. We have been working hard to fix this as we have been experiencing a high volume of calls recently. However, we are pleased that Holly is being responsive via email. I have passed on your comments to her so she knows to quickly reply and help with any other queries you may have before you travel. We wish you a fantastic holiday.

Data de compra: 07/04/2022

Sandra Nicholls

Verificado pela Feefo

Ipswich

4 years ago

O que Sandra Nicholls disse sobre Canadian Sky:

Excellent. Alan was very knowledgeable and was able to suggest things we had not thought of.

Rachel

Canadian Sky

4 years ago

Thank you for your 5 star review. We hope you had a wonderful holiday

Data de compra: 11/04/2022

Sharon Wellings

Verificado pela Feefo

Walsall

4 years ago

O que Sharon Wellings disse sobre Canadian Sky:

Fantastic customer service

There’s wasn’t a thing that I asked that Yvonne didn’t do for me. What an amazing I was treated with all the awkward changes I made, but nothing was too much trouble to them

Rachel

Canadian Sky

4 years ago

Thank you for your 5 star review, and postive feedback, I will pass on your comments to Yvonne. We hope you have an amazing holiday

Data de compra: 01/04/2022

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Canadian Sky Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?