Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Caminos by Casas Cantabricas Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 352 comentários

Mr John Lott

Verificado pela Feefo

BEXHILL on SEA

4 years ago

O que Mr John Lott disse sobre Caminos by Casas Cantabricas:

REALLY VERY PLEASED AND IMPRESSED OVERALL. A HUGE THANK YOU.

CASAS CANTABRICAS' (i.e. ANDY's and LEONOR's) PATIENCE, FLEXIBILITY, IMAGINATION AND UNDERSTANDING IN ARRANGING AND THEN, BECAUSE OF COVID, RE-ARRANGING THIS HOLIDAY WERE EXCELLENT. THE WHOLE TRIP...

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Andy

Caminos by Casas Cantabricas

4 years ago

Thanks so much John! The whole team are thrilled to hear your kind words on the service - makes it all worthwhile!

Joanne O'Brien

Verificado pela Feefo

4 years ago

O que Joanne O'Brien disse sobre Caminos by Casas Cantabricas:

Friendly, efficient and knowledgeable

Excellent planning and communication. Very attentive to our requirements. V knowledgeable

Andy

Caminos by Casas Cantabricas

4 years ago

Thanks Joanne!

Cliente fiável

Verificado pela Feefo

4 years ago

Very well designed itinerary Great app and support docs Hitels and Casa bri

Superb all roind

Andy

Caminos by Casas Cantabricas

4 years ago

Thanks - glad to hear it all worked out so well!

Jeffrey Gleave

Verificado pela Feefo

4 years ago

O que Jeffrey Gleave disse sobre Caminos by Casas Cantabricas:

Everything worked well. Hotels were excellent and documentation great.

Hotels were great,. the app is fantastic. The personal service was always evident , whether that was on the phone or electronically. Would definitely recommend them.

Andy

Caminos by Casas Cantabricas

4 years ago

Thanks Jeffrey, it was a pleasure working with you from start to finish!

Subram

Verificado pela Feefo

Milton Keynes

4 years ago

O que Subram disse sobre Caminos by Casas Cantabricas:

Fabulous

They booked very good accommodations and very well instructions for going around in overall we are very satisfied the service provided by them.

Andy

Caminos by Casas Cantabricas

4 years ago

Thanks Subram - we're so happy to hear it went well

Paul Thompson

Verificado pela Feefo

4 years ago

O que Paul Thompson disse sobre Caminos by Casas Cantabricas:

Great personalised service.

Great personalised service. No request too much trouble.

Andy

Caminos by Casas Cantabricas

4 years ago

Absolutely no trouble at all Paul - it was a delight working with you and we hope you'll come again!

Fiona Woodward

Verificado pela Feefo

France

6 years ago

O que Fiona Woodward disse sobre Caminos by Casas Cantabricas:

Excellent planning and communication, listened to what we wanted.

I would recommend them without hesitation. They understood our brief, made creative suggestions for our itinerary, chose interesting hotels and comprehensive travel notes...we were confident of being...

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Andy

Caminos by Casas Cantabricas

6 years ago

Thanks so much Fiona - that's music to our ears! Your holiday was quite bespoke and covered quite a lot of ground so we're really extra pleased to hear that it all went so very well.

Steen Berg

Verificado pela Feefo

6 years ago

O que Steen Berg disse sobre Caminos by Casas Cantabricas:

Brilliant Service

Everything was well organised and explained well. The hotels that we stayed were all excellent. Will be happy to use this company again

Andy

Caminos by Casas Cantabricas

6 years ago

Thanks Steen - we're so pleased to hear that it all worked out well! It was a real pleasure helping you with your holiday arrangements!

Cliente fiável

Verificado pela Feefo

6 years ago

Casas Cantabricas represent an excellent vehicle to discover Galicia.

Casas Cantabricas were excellent in adjusting our holiday to suit our wishes. The result was an extremely enjoyable holiday of Galicia. They were always responsive and flexible with a well balanced...

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Andy

Caminos by Casas Cantabricas

6 years ago

Many thanks for that wonderful feedback - we're delighted to hear everything went so smoothly!

Cliente fiável

Verificado pela Feefo

6 years ago

Want to travel across Northern Spain? These are the guys!

From beginning to end - the guys (especially Andy) at Casas Cantabricas made the planning of this holiday a doddle. We were afraid that, as we wanted to travel through Northern Spain, that it would...

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Andy

Caminos by Casas Cantabricas

6 years ago

Thank so much for those wonderful comments - that's really made our day!

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Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

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Caminos by Casas Cantabricas Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?