Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Caminos by Casas Cantabricas Comentários

https://www.caminos.co.uk

EXCECIONAL

Independent, self-drive touring holidays in Spain and Portugal. Personal service, bespoke tour design & delightful small hotels.

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classificações no último ano

A apresentar todos os 352 comentários

Cliente fiável

Verificado pela Feefo

1 year ago

A very authentic and pleasurable holiday

This is the second holiday we have experienced using Vamoos and it’s such a fabulous tool. We had one minor problem on arrival at the castle, but we sent a message via Vamoos, and despite it being a...

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Leonor

Caminos by Casas Cantabricas

1 year ago

Thanks so much! We're glad to hear that your experience with our Vamoos travel app has been of help once again and that the small issue was swiftly handled and resolved. We are seriously committed to continuing to offer proactive and efficient customer service!

Cliente fiável

Verificado pela Feefo

1 year ago

Great way to see Andalucia

Everything according to the itinerary. Well organised and the Vamoos app was important to have.

Leonor

Caminos by Casas Cantabricas

1 year ago

Happy to hear your positive feedback and that it all went well! Our Vamoos app is certainly a very useful tool.

Cliente fiável

Verificado pela Feefo

1 year ago

Excellent itinerary

Great attention to detail and plenty of contact before our trip. Andy responded immediately to queries. Our itinerary had been well thought-out and worked very well for us.

Leonor

Caminos by Casas Cantabricas

1 year ago

We’re so grateful for your positive feedback! It was a true pleasure working with you!

Cliente fiável

Verificado pela Feefo

1 year ago

excellent, helped whenever needed, easy to deal with

Leonor

Caminos by Casas Cantabricas

1 year ago

Thanks! We really appreciate your kind feedback and are glad we could help!

Marjolein Towler

Verificado pela Feefo

Western Australia

1 year ago

O que Marjolein Towler disse sobre Caminos by Casas Cantabricas:

They listened and delivered what we wanted

The service was wonderful. They listened to what we wanted and provided realistic solutions.

Leonor

Caminos by Casas Cantabricas

1 year ago

That’s wonderful to hear – thank you! It’s been lovely working with you, and we hope to see you again soon!

Cliente fiável

Verificado pela Feefo

1 year ago

Well organised and varied.

Very Good; excellent app.

Leonor

Caminos by Casas Cantabricas

1 year ago

Thanks! Glad to hear you found our Vamoos travel app useful!

Robert Fairchild

Verificado pela Feefo

Devon

1 year ago

O que Robert Fairchild disse sobre Caminos by Casas Cantabricas:

Customer focussed trip organiser saving you a lot of time and effort

Very good service . Prompt and efficient. Good use of the VAMOOS app.

Leonor

Caminos by Casas Cantabricas

1 year ago

We’re thrilled to hear your positive feedback. Thank you for choosing us!

Cliente fiável

Verificado pela Feefo

1 year ago

Leonor

Caminos by Casas Cantabricas

1 year ago

Thanks so much for these top marks!

Paula and David

Verificado pela Feefo

Hitchin

1 year ago

O que Paula and David disse sobre Caminos by Casas Cantabricas:

Northern Spain adventure

Excellent service and attention to detail made for an inspiring and trouble free adventure in northern Spain.

Leonor

Caminos by Casas Cantabricas

1 year ago

Thanks for your lovely feedback, Paula and David! It’s customers like you who make our job worthwhile.

Nuala and Gareth Lloyd

Verificado pela Feefo

Westport Ireland

1 year ago

O que Nuala and Gareth Lloyd disse sobre Caminos by Casas Cantabricas:

Fantastic attention to detail which resulted in a brilliant trip

Andy and his staff were able to deal with our requests at very short notice and were always there to assist us.

Leonor

Caminos by Casas Cantabricas

1 year ago

Thanks, Nuala and Gareth! We’re glad to have had the chance to help you!

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Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

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