Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Waltons Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 7,738 comentários

Trusted Customer

North shields

9 years ago

O que Trusted Customer disse sobre Waltons:

Bad customer after sales service

I have sent two Emails to Waltons website (confirmed receipt of message by Waltons) - once before Easter and again today. All I want is to return a package of unwanted 'Shed floor Boots' that I was...

Saiba mais

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier. We have checked all of our e-mail inboxes and the main server and can’t find your e-mails, we may have experienced a technical issue, so I’m really sorry for the delay in getting back to you. I am really glad we were able to resolve the issue with the Shed Boots and the refund has now been processed for you.
Thank you again for your review.
Kindest regards,
Kirstie - Waltons Team

Avaliações de produtos

Data de compra: 03/04/2017

Cliente fiável

9 years ago

Great shed. Delivery was excellent. Called the day before to arrange time and was there at time specified. Shed was easy to put together and looks great.

Waltons

9 years ago

Good morning,

I am delighted to know that you are so pleased with the standard of service we have provided and that assembly was straight forward. Thank you for taking the time to offer your feedback, it is much appreciated!

Kindest regards,

Kirstie - Waltons Team

Avaliações de produtos

Data de compra: 03/04/2017

Cliente fiável

9 years ago

very happy with purchase

Very happy with delivery. driver delivered to back garden. very pleased with shed good value for money.

Waltons

9 years ago

Good morning,

It is great to know that you are very happy with the standard of service we have provided and that you found your overlap shed to be of good value for money.

Kindest regards,

Kirstie - Waltons Team

Avaliações de produtos

Data de compra: 03/04/2017

Cliente fiável

9 years ago

A good buy

Easy to use the website quick service,no hassle

Waltons

9 years ago

Good afternoon,

I am so pleased that you are happy with the service we provided and that you found our website easy to use. Thank you for taking the time to offer your feedback, it is much appreciated.

Kindest regards,

Kirstie - Waltons Team

Avaliações de produtos

Data de compra: 16/04/2017

Trusted Customer

9 years ago

O que Trusted Customer disse sobre Waltons:

Very aficence on dealing with my order

Waltons

9 years ago

Good afternoon,
Thank you so much for your brilliant review,
Kindest regards
Mike - Waltons Team

Avaliações de produtos

Data de compra: 03/04/2017

Trusted Customer

Gloucester

9 years ago

O que Trusted Customer disse sobre Waltons:

Great product

Great delivery service, I am disabled and the driver was so helpful. The shed is a great product that went together so well. We were 4 screws short, they were dispatched promptly. All in all a great...

Saiba mais

Waltons

9 years ago

Good evening,

Thank you very much for your great feedback, it's brilliant to hear that our driver was so helpful and you are happy with your new Skylight shed,

Kindest regards

Mike - Waltons Team

Avaliações de produtos

Data de compra: 03/04/2017

Trusted Customer

9 years ago

O que Trusted Customer disse sobre Waltons:

Superb service

Would definitely recommend again, excellent delivery service with lots of updates, very helpful delivery man

Waltons

9 years ago

Good evening,

Thank you very much for your great feedback!

Kindest regards

Mike - Waltons Team

Avaliações de produtos

Data de compra: 03/04/2017

Trusted Customer

9 years ago

O que Trusted Customer disse sobre Waltons:

Great service. Easy to order, kept informed about delivery. Very happy

Waltons

9 years ago

Good evening,

Thank you very much for your brilliant feedback,

Kindest regards

Mike - Waltons Team

Avaliações de produtos

Data de compra: 03/04/2017

Trusted Customer

9 years ago

O que Trusted Customer disse sobre Waltons:

Very pleased

A delivery date that suited me, kept up to date about the delivery and at an unbeatable price. What I ordered seems decent quality too. Will definitely use them again.

Waltons

9 years ago

Good evening,

Thank you so much for your great feedback,

Kindest regards

Mike - Waltons Team

Avaliações de produtos

Data de compra: 03/04/2017

Trusted Customer

Wolverhampton

9 years ago

O que Trusted Customer disse sobre Waltons:

Delivery with a construction cant be done within their 3 to 5 working days.

Yes, I ordered on line an 6' x 10' Shed. I chose one of their better quality models as I did not want to think about replacing the shed in the near future. I also at the same time on line order a...

Saiba mais

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier,Please accept my apologies again for any confusion surrounding extended lead times with orders containing the installation service. This information is available online and I am sorry if this was missed and for any inconvenience caused as a result. I am pleased to know that you are pleased with the service you have received and with your tongue and groove shed and thank you for taking the time to provide us with your feedback.
Kindest regards,
Kirstie - Waltons Team

Avaliações de produtos

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, it’s great to hear that you are happy with the quality of your tongue and groove shed and I’m sorry that you had some issues during the building of your new Groundsman building. If you do need anything else in the future please don’t hesitate to contact me on 0800 029 1000 or via e-mail to service@waltons.co.uk
Kindest regards,
Kirstie - Waltons Team

Data de compra: 02/04/2017

Não recebeu um convite para avaliar?

Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

Saiba mais sobre a Feefo

Waltons Comentários

8 x 6 Waltons Ultra Value Tongue and Groove Apex Garden ShedMais avaliações deste produtoVer Web site do ProdutoGreat service and product

8 x 6 Waltons Overlap Apex Wooden Shed DDMais avaliações deste produtoVer Web site do Produtogood delivery. driver delivered to bank garden . very happy with shed easy to install

4.5m x 3.5m Waltons Home Office Director Log CabinMais avaliações deste produtoVer Web site do ProdutoReally good quality, well happy and looks like it will last for years and years

7 x 7 Waltons Corner PortabaseMais avaliações deste produtoVer Web site do ProdutoBrill easy t install good product its excacly. What the product descrived on line

Waltons 6 x 8 Green Skylight Plastic Shed - Free FloorMais avaliações deste produtoVer Web site do ProdutoPerfect product for me. Would reccomend

4ft x 6ft Waltons Lap Garden Fence PanelsMais avaliações deste produtoVer Web site do ProdutoTop of the panel need nailed down, other that all good

3ft x 6ft Waltons Lap Garden Fence PanelsMais avaliações deste produtoVer Web site do ProdutoTop of 2 panels needed nailing down, but for that would have been 5 *

8 x 6 Waltons Tongue and Groove Large Door Apex Wooden ShedMais avaliações deste produtoVer Web site do ProdutoGood product nice and sturdy but would have liked a thicker floor, but everything else is great

5ft x 6ft Waltons Vertical Feather Edge Garden Fence PanelsMais avaliações deste produtoVer Web site do ProdutoFitted spot on and seems decent quality.

10 x 6 Waltons Groundsman Tongue and Groove Apex Garden ShedMais avaliações deste produtoVer Web site do ProdutoIt seems of a good quality, a little difficult for a novice to follow the instructions on your own. But I managed in the end with the help of my wife to fit the roofing felt.

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?