Your feedback is important to us, and we're grateful that you chose Brenden Vacations for your travel. We recognise that there may have been some issues with your pre-tour experience, and we apologise if you felt that our Reservations Team could have been more helpful. We will review your feedback to address any potential issues in the future.
Despite the pre-tour concerns, we're thrilled you thoroughly enjoyed the excellent itinerary and received exceptional service from the Travel Director. Your positive experience reaffirms our commitment to creating memorable travel experiences.
We strive to offer a balance of guided exploration and personal time for our travellers, and we provide Optional Experiences alongside our main itinerary. We understand your concerns about the cost of these experiences. It's important to note that these experiences are completely optional and can be booked at your discretion. The price includes transportation to and from the experience, a trip with Local Specialists, and the entrance fee, if applicable.
