Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

bott Smartvan UK Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 248 comentários

Cliente fiável

Verificado pela Feefo

7 years ago

Great Buy...

Fantastic customer service. I could not have asked for more

Trusted Customer

Verificado pela Feefo

Manchester

7 years ago

O que Trusted Customer disse sobre bott Smartvan UK:

Great company, easily to deal with and a brilliant product.

From order to delivery communications were great. The product itself is of a very high standard to.

bott Smartvan UK

7 years ago

Thank you so much for your review. We really appreciate you sharing your positive experience to help reassure future customers.

Trusted Customer

Verificado pela Feefo

Walsall

7 years ago

Suportes multimédia carregados

Ver todos os (3) suportes multimédia

O que Trusted Customer disse sobre bott Smartvan UK:

Just what I needed and quality kit

I ordered my racking for a Saturday delivery and on time it was. Installed it the day after and it's quite straight forward once you get your head round it. The instructions could be a bit clearer...

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Nathan Shaw

bott Smartvan UK

7 years ago

Hi Darren, thank you for your feedback! All very good points, ones of which we will take on board! We are in current conversations around the instructions and the clarity of those. And as for video content, we shall be rolling this out throughout the year. Thanks again and enjoy your racking!

Trusted Customer

Verificado pela Feefo

7 years ago

O que Trusted Customer disse sobre bott Smartvan UK:

Bott Smartvan Racking Pre Fitting Review

Great service, website is great and now spending the weekend sorting out the van racking.

Nathan Shaw

bott Smartvan UK

7 years ago

We are so pleased to hear that you loved the racking! Thank you for the review!

Trusted Customer

Verificado pela Feefo

7 years ago

O que Trusted Customer disse sobre bott Smartvan UK:

good

Nathan Shaw

bott Smartvan UK

7 years ago

Thank you for taking the time to leave a review, we appreciate it!

Trusted Customer

Verificado pela Feefo

7 years ago

O que Trusted Customer disse sobre bott Smartvan UK:

Great product great service

Nathan Shaw

bott Smartvan UK

7 years ago

Really pleased to hear that you were happy with the product and service! Thank you for leaving a review!

Cliente fiável

Verificado pela Feefo

7 years ago

Excellent

The product is excellent and easy to install, the service from ordering to delivery once again was excellent and when I had ordered the racking the information they supplied was again excellent.

Trusted Customer

Verificado pela Feefo

7 years ago

O que Trusted Customer disse sobre bott Smartvan UK:

To date have still only received half my order and no other contact for bott or courier to say when other parts will be delivered

bott Smartvan UK

7 years ago

Dear Ross, firstly thank you for leaving a review. They do help us to monitor and improve our service to our customers.

We are very sorry that the experience you have had with delivery of your order has not been to the standard that we would expect.

We are working hard with the courier company to resolve this issue and hope to have the remainder of your order with you shortly. Do call our customer service team if you would like to discuss anything further.

Trusted Customer

Verificado pela Feefo

7 years ago

O que Trusted Customer disse sobre bott Smartvan UK:

Great piece of kit

This was my second van to be fitted with Bott equipment. The customer service has been very good. Little issue with the order which was quickly resolved. The fit of the racks direct into the van with...

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bott Smartvan UK

7 years ago

Thank you so much for your positive feedback and continued custom. We are sorry there was an issue, but are very pleased we managed to resolve it quickly for you.

Trusted Customer

Verificado pela Feefo

7 years ago

O que Trusted Customer disse sobre bott Smartvan UK:

Good product. Needs a little clearer instructions

Nice to confgure everything yourself online. A little confusion making the order and no obvious facility to set a different invoice address to delivery address. Product very good but to save time...

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bott Smartvan UK

7 years ago

Hi Nick, thank you for your feedback. We are constantly trying to improve our service and your comments will really help us with that. We will work to improve these aspects of our service for future customers.

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bott Smartvan UK Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?