Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Boori Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

Cliente fiável

4 years ago

The response is very slow. It took 3 weeks for a faulty delivery to arrive (no problem, it happens), then another week to sort it out, and it’s still in progress without any expected times or...

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Boori

4 years ago

Apologies for the delay's you have experienced. I have sent this to our service manager to follow-up for you immediately.

Data de compra: 23/09/2021

0

LI

Lia

Melbourne

4 years ago

O que Lia disse sobre Boori:

Let down by wrong part

We ordered a bunk bed and a loft bed. Delivery of items was on schedule, but there was a wrong part packed in the bunk bed, and so we haven’t been able to assemble it. Kids have been sleeping on...

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Boori

4 years ago

Hi Lia, Apologies for the inconvenience casued. I understand now the correct part has arrived. Please do not hesitate to reach out at services@boori.com.au if we can be of further assistance.

Avaliações de produtos

Data de compra: 22/09/2021

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Cliente fiável

4 years ago

Very good bassinet mattress

Bought a bassinet mattress Good quality made mattresses Baby is comfortable sleeping on this mattress Cleans up well also Light weight but sturdy

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Boori

4 years ago

Thank you for your postive feedback of our Bassinet mattress. I hope your little one has a beautiful nights sleep.

Avaliações de produtos

Data de compra: 06/08/2021

0

MK

Melissah Krigstein

4 years ago

O que Melissah Krigstein disse sobre Boori:

Thank you for your help

Everyone was nice lovely and helpful.

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Boori

4 years ago

Hi Melissah, Thank you for your wonderful feedback on our customer service. If there is anything else we can assist you with, please do let us know.

Avaliações de produtos

Data de compra: 21/09/2021

0

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Carly

Adelaide

4 years ago

O que Carly disse sobre Boori:

Fast, reliable delivery - good information about the product provided.

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Boori

4 years ago

Hi Carly, Thank you for your excellent feedback on our customer service, speedy delivery and product. And of course your recommendation! The Heron Compact Cot is a beautiful piece and just the perfect size for smaller spaces.

Avaliações de produtos

Data de compra: 19/09/2021

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Cliente fiável

4 years ago

Complete post cot toddler package.

Excellent product. Came quickly which was important as my toddler kept deliberately putting her leg through her cot bars and getting stuck.

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Boori

4 years ago

Thank you for your great feedback on our Natty Toddler Bed. The perfect transition for when little one is ready to move out of their cot.

Avaliações de produtos

Data de compra: 24/08/2021

0

Cliente fiável

4 years ago

Get a better shipping company

Long wait for despatch of goods. Tracking of package doesn’t work. No idea where our stuff is. Hasn’t arrived.

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Boori

4 years ago

I am sorry to hear you have experienced difficulties with tracking your order. From what I can see this order has been delivered. Please reach out at online@boori.com.au if this is not the case. We are more than happy to chase this up for you with our freight team. Your patience and understanding during these unprecedented time is greatly appreicated.

Data de compra: 17/09/2021

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Cliente fiável

4 years ago

Am very happy with the actual product however the parts required to put the product together were not sealed and had come free in the box. After opening some of the parts had escaped during transit...

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Boori

4 years ago

I am sorry to hear what has happened. Unfortunately I cannot find a service/warranty claim processed for this order. If you are still experiencing difficulties with putting your changetable together, please reach out at services@boori.com.au.

Avaliações de produtos

Data de compra: 16/09/2021

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JA

Jackie

4 years ago

O que Jackie disse sobre Boori:

Fast delivery once the cot became available for shipment (we purchased on pre-order). A beautiful cot, easy to put together with the instructions. We can’t wait to use it when our baby arrives.

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Boori

4 years ago

Hi Jackie, Thank you for your great feedback on both the delivery and product. I hope your little ones loves their cot and sleeps like a dream. We look forward to assisting you again soon.

Avaliações de produtos

Data de compra: 11/09/2021

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Cliente fiável

4 years ago

Great product but need to switch delivery company

The product is very good - easy to assemble and sturdy and comfortable. It also looks great. The only downside was the delivery. I got home to find the bed and mattress had been unceremoniously...

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Boori

4 years ago

Thank you for your positive feedback on our product. The Natty bedside bed is quickly becoming one of our best sellers. I am sorry to hear you have had issues with your delivery. I will escalate this instance to our despatch team to further investiagte. Please do not hesitate to reach out if you experience any further issues.

Avaliações de produtos

Data de compra: 15/09/2021

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Boori Comentários

Natty King Single Bunk Bed (Pre-Order for Mid October)Mais avaliações deste produtoVer Web site do ProdutoSee earlier post / sent with wrong part so unable to assemble. Still waiting on correct part to arrive

Natty Single Loft Bed (Pre-order for Early October)Mais avaliações deste produtoVer Web site do ProdutoPleased with this. Child loves it

Bassinet MattressMais avaliações deste produtoVer Web site do ProdutoJust a better mattress than I’ve checked out other brands This one was the winner

Plus Full Size Bed KitMais avaliações deste produtoVer Web site do ProdutoFast delivery . Lovely service . Smooth process

Breathable Mattress 119 x 65 x 11cm (for compact cots)Mais avaliações deste produtoVer Web site do ProdutoGood quality, firm mattress - mattress protector provides a slightly softer surface so would recommend purchasing that also.

Compact Cot Fitted Mattress Protector (119cm x 65cm)Mais avaliações deste produtoVer Web site do ProdutoLovely feel, soft and comfortable.

Heron Compact CotMais avaliações deste produtoVer Web site do ProdutoEasy to put together, great quality materials and lovely colour - would definitely recommend if you’re looking for a simple/no fuss cot that’s good value for money. Only drawback is you need to buy...Saiba mais

Natty Toddler BedMais avaliações deste produtoVer Web site do ProdutoClever Design. I love that her Boori cot mattress fits the toddler bed. No need to purchase an extra mattress and all the linen fits. Very smart!

Arched 3 Tier ChangerMais avaliações deste produtoVer Web site do ProdutoGood quality materials and colour.

Natty Cot Bed (Pre-order for Late September)Mais avaliações deste produtoVer Web site do Produto

Bedside Bed Pocket Spring Mattress (159 x 79cm)Mais avaliações deste produtoVer Web site do ProdutoVery comfortable mattress. My son is sleeping better than ever.

Natty Bedside BedMais avaliações deste produtoVer Web site do ProdutoIt’s a great product - nice design and easy to assemble

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?