Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Bon Voyage Travel & Tours Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/bon-voyage | Feefo

A apresentar todos os 1,843 comentários

Mr Wilson

Verificado pela Feefo

GBR

6 days ago

O que Mr Wilson disse sobre Bon Voyage Travel & Tours:

Route 66 dream

Brillant service went above and beyond to get our dream holiday Louise worked her magic to get what we wanted thanks so much and we can not wait to get on this trip of a life time

Jo Still

Bon Voyage Travel & Tours

4 days ago

Thank you for your kind feedback and excellent 5 star review about our services. We appreciate you taking the time to share your positive experience and we're so pleased Louise took great care of you and booked you the perfect holiday. We can't wait to help with your trip of a lifetime too, it's a wonderful trip. Best regards from the Bon Voyage Team.

Mr Evans

Verificado pela Feefo

GBR

7 days ago

O que Mr Evans disse sobre Bon Voyage Travel & Tours:

Trip of a lifetime

Amanda was very attentive and easy to work with regarding our trip *** Will happily tell everyone of our great experiences with Amanda .. That girl needs a pay rise 💰…

Jo Still

Bon Voyage Travel & Tours

6 days ago

Thank you for your kind feedback and excellent 5 star review about our services. We appreciate you taking the time to share your positive experience and we're so pleased Amanda took great care of you and booked you the perfect holiday. Thank you for recommending us and Amanda will be here to help you all the way. Best regards from the Bon Voyage Team.

Ms Ware

Verificado pela Feefo

GBR

14 days ago

O que Ms Ware disse sobre Bon Voyage Travel & Tours:

First rate service

The service with Bon Voyage is first class. I’ve travelled with them many times before and their staff know all my requirements. Rebecca is always ‘on the ball’ but all the staff I have had dealings...

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Jo Still

Bon Voyage Travel & Tours

12 days ago

Thank you for your kind feedback and excellent 5 star review about our services. We appreciate you taking the time to share your positive experience and we're so pleased Rebecca worked with you to find another perfect holiday. We truly value your continued custom and we will be here to help you all the way on your special holiday to Canada. Best regards from the Bon Voyage Team.

Mr Craddock

Verificado pela Feefo

GBR

22 days ago

O que Mr Craddock disse sobre Bon Voyage Travel & Tours:

The lady on the phone was very helpful with organising Mt tickets and esta

Jo Still

Bon Voyage Travel & Tours

21 days ago

Thank you for your kind feedback and excellent 5 star review about our services. We appreciate you taking the time to share your positive experience and we're so pleased to have helped book your flights. Best regards from the Bon Voyage Team.

Ms Sinclair

Verificado pela Feefo

GBR

1 month ago

O que Ms Sinclair disse sobre Bon Voyage Travel & Tours:

Excellent professional and flexible staff

Kirsty is professional, polite and very knowledgeable she listens well and provides options, she is always happy to explore other options to ensure our requests and needs are met.

Jo Still

Bon Voyage Travel & Tours

1 month ago

Thank you for your kind feedback and excellent 5 star review about our services. We appreciate you taking the time to share your positive experience and we're so pleased Kirsty worked with you to find the perfect holiday. Kirsty will be here to help you all the way. Best regards from the Bon Voyage Team.

Mr James

Verificado pela Feefo

GBR

1 month ago

O que Mr James disse sobre Bon Voyage Travel & Tours:

Great service

Jo Still

Bon Voyage Travel & Tours

1 month ago

Thank you so much for your kind feedback and 5-star review. We truly appreciate you taking the time to share your positive experience with us. It means a great deal to Kirsty and our team, and we look forward to helping you plan your wonderful holiday. Best regards from Cheryl, Customer Support.

Cliente fiável

Verificado pela Feefo

2 months ago

Faultless service

Excellent service. Amanda was knowledgeable, enthusiastic and kept us informed throughout the planning of our trip.

Jo Still

Bon Voyage Travel & Tours

2 months ago

Thank you for your kind feedback and excellent 5 star review about our services. We appreciate you taking the time to share your positive experience and delighted you have booked your holiday to Canada with us. Amanda will be here to help you all the way. Best regards from the Bon Voyage Team.

Cliente fiável

Verificado pela Feefo

2 months ago

Helpful and efficient

Friendly, helpful.

Jo Still

Bon Voyage Travel & Tours

2 months ago

Thank you so much for your kind feedback and 5 star review, we appreciate you taking the time to share your positive experience. Best regards from the Bon Voyage Team.

Cliente fiável

Verificado pela Feefo

2 months ago

Trip of a lifetime booked.

Sian’s knowledge and expertise put us at ease right away. This gave us confidence we had come to the right place to book our dream holiday.

Jo Still

Bon Voyage Travel & Tours

2 months ago

Thank you for your kind feedback and excellent 5 star review about our services. We appreciate you taking the time to share your positive experience and delighted you have booked with us. Sian will be here to help you all the way. Best regards from the Bon Voyage Team.

Mrs Jones

Verificado pela Feefo

GBR

2 months ago

O que Mrs Jones disse sobre Bon Voyage Travel & Tours:

Would highly recommend.

Excellent service, listened to our requirements to organise a bespoke holiday. Always a very quick response, Zoe has been amazing, would highly recommend.

Jo Still

Bon Voyage Travel & Tours

2 months ago

Thank you for your kind feedback and excellent 5 star review about our services. We appreciate you taking the time to share your positive experience and thank you for recommending us too. Zoe will be here to help you all the way. Best regards from the Bon Voyage Team.

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Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

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Bon Voyage Travel & Tours Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?