The staff were excellent to deal with, my only small complaint is a caster was found to be missing after the beds had been delivered and erected , It was dealt with quickly and efficiently.
The item I received did not match what was advertised.
Ian
Beechfield Healthcare
7 years ago
Apologies for the issue with the product. Did you contact our customer care team to return the product? We are more than happy to replace or refund the order if it's not to your satisfaction. Please email ian@beechfieldhealthcare.ie and I will be happy to assist.
Data de compra: 03/06/2019
0
Partilhar
Cliente fiável
Verificado pela Feefo
7 years ago
It was highly unprofessional. After ordering a product, I received an email saying that it had been dispatched and was on delivery route, which was only an hour's drive from Portlaoise. When it...
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Ian
Beechfield Healthcare
7 years ago
Sincere apologies for the issue you experienced. We pride ourselves on our professionalism and customer service and we fell short this time. This is completely unacceptable and I am dealing with the team to ensure that this never happens again. I have sent you a personal email to apologise and I hope you give us the chance to demonstrate our customer service and change your opinion of us.
We ordered items on line yesterday from Beechfield Healthcare, expecting them to be delivered next week, I was so surprised when they arrived this morning by 9.30!, Super service with their paperwork...
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