Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Bed Guru Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

IM

ian mackins

Verificado pela Feefo

GBR

10 days ago

O que ian mackins disse sobre Bed Guru:

All nice packed and no damage to the bed

Avaliações de produtos

Data de compra: 17/04/2026

0

DN

Dorothy Newburn

Verificado pela Feefo

GBR

23 days ago

O que Dorothy Newburn disse sobre Bed Guru:

Bed

Took a while to arrive Delivery person s poor they left the bed separated and stood up ?

Avaliações de produtos

Data de compra: 11/04/2026

0

Cliente fiável

Verificado pela Feefo

23 days ago

Excellent product, supported by quality customer service

Excellent customer service throughout. Managed my expectations and were quick to respond with any follow up queries.

Avaliações de produtos

Data de compra: 05/04/2026

0

MR

Megan De Los Reyes

Verificado pela Feefo

GBR

2 months ago

O que Megan De Los Reyes disse sobre Bed Guru:

Brilliant custom bed

Personal service, great options, glad to support a British business. Excellent quality. I really can't fault it and would use this company for all our future beds

Avaliações de produtos

Data de compra: 19/02/2026

0

Cliente fiável

Verificado pela Feefo

2 months ago

I have used Bed Guru before and was so happy with the service, it was a no brainier to go back to them again. I was entirely satisfied with the service, again

Avaliações de produtos

Data de compra: 25/02/2026

0

Cliente fiável

Verificado pela Feefo

2 months ago

Just what we wanted

Excellent

Avaliações de produtos

Data de compra: 29/01/2026

0

VV

Victor Vickers

Verificado pela Feefo

3 months ago

O que Victor Vickers disse sobre Bed Guru:

Bed Guru’s are Guru’s for a reason

Overall excellent from a customer experience, we will use them again.

Avaliações de produtos

Data de compra: 06/01/2026

0

BW

Brian Wood

Verificado pela Feefo

GBR

6 months ago

O que Brian Wood disse sobre Bed Guru:

Worth the poorly managed wait

Poor feedback on delays.

Carl

Bed Guru

6 months ago

Really sorry about this, you're correct, and thank you for letting us know so we can improve this

Avaliações de produtos

Data de compra: 25/09/2025

0

Cliente fiável

Verificado pela Feefo

6 months ago

Terrible. Do not buy.

.

Carl

Bed Guru

6 months ago

I’m really sorry to hear about your experience and that the bed didn’t meet your expectations. I’ve checked our records and can’t see that you contacted us about any issues after delivery — we’d have been happy to help resolve them for you. I can see that our delivery team unpacked the items for inspection at the time of delivery. Just to clarify, our website lists a 28-day lead time as each bed is handmade to order by Steve and the team. Your order was placed on 27th September and delivered on 28th October, though I’m sorry if there was any confusion during the process. Regarding your comments on finish and assembly, these beds are crafted from natural pine, so variations in tone and grain are to be expected. The slats are designed to be evenly spaced and secured during assembly. We don’t use a ribbon guide as each bed is individually made, and the instructions advise spacing them evenly — this does not affect the structure or quality of the frame. We take all feedback seriously and will share your comments with our workshop team to ensure we maintain the high standards we aim for. If you’d like to discuss the legs, slats, or screw holes further, please reply with photos and we’ll be happy to review and advise. Kind regards, Carl

Avaliações de produtos

Carl

Bed Guru

6 months ago

I’m really sorry to hear about your experience and that the bed didn’t meet your expectations. I’ve checked our records and can’t see that you contacted us about any issues after delivery — we’d have been happy to help resolve them for you. I can see that our delivery team unpacked the items for inspection at the time of delivery. Just to clarify, our website lists a 28-day lead time as each bed is handmade to order by Steve and the team. Your order was placed on 27th September and delivered on 28th October, though I’m sorry if there was any confusion during the process. Regarding your comments on finish and assembly, these beds are crafted from natural pine, so variations in tone and grain are to be expected. The slats are designed to be evenly spaced and secured during assembly. We don’t use a ribbon guide as each bed is individually made, and the instructions advise spacing them evenly — this does not affect the structure or quality of the frame. We take all feedback seriously and will share your comments with our workshop team to ensure we maintain the high standards we aim for. If you’d like to discuss the legs, slats, or screw holes further, please reply with photos and we’ll be happy to review and advise. Kind regards, Carl

Data de compra: 27/09/2025

0

JB

James Blundell

Verificado pela Feefo

6 months ago

O que James Blundell disse sobre Bed Guru:

Great company

Great company, would recommend

Avaliações de produtos

Data de compra: 07/10/2025

0

Bed Guru Comentários

Ranch Pine Bed FrameOutros comentários a este produto (1)Ver Web site do ProdutoVery well made and the smell of the pine was great.. When we came to assemble the bed every thing fitted well.

Sleepover Premium Guest BedOutros comentários a este produto (1)Ver Web site do ProdutoMattress s really good quality Frame not as sturdy but okay

Premium End Opening Ottoman Divan BaseOutros comentários a este produto (1)Ver Web site do ProdutoExcellently crafted bed that was precisely as we ordered. Great sleep quality from mattress. Customer service was very supportive. Very impressed from start to finish.

Norton 60cm Upholstered HeadboardOutros comentários a este produto (1)Ver Web site do ProdutoAdjustable headboard that matches the main bed perfectly. Little movement when using the ottoman.

Premium Hybrid MattressOutros comentários a este produto (1)Ver Web site do ProdutoAs stated real great sleep quality.

Bed Build, Installation and Removal of PackagingOutros comentários a este produto (1)Ver Web site do ProdutoSatisfactory delivery and build with expectations clear.

Essential Support MattressOutros comentários a este produto (1)Ver Web site do ProdutoGreat, perfect fit. Comfy. Custom sizing is brilliant.

Easycare Percale 200 Thread Count Sheet - Flat or FittedOutros comentários a este produto (1)Ver Web site do ProdutoPerfect! Fits the custom size mattress and bedframe. Should have bought two...

Superior Pocket Sprung MattressOutros comentários a este produto (1)Ver Web site do ProdutoThe mattress is absolutely amazing, our sleep is amazing. Out second mattress from them, would recommend this company ever time to buy your beds

Telford Upholstered Floorstanding HeadboardOutros comentários a este produto (1)Ver Web site do ProdutoPerfect , my second headboard for my other bed

Removal of PackagingOutros comentários a este produto (2)Ver Web site do ProdutoThey took everything away, no problem

Mattress Removal and RecyclingOutros comentários a este produto (2)Ver Web site do ProdutoRemoved the mattress, it’s worth every penny to have a reliable company deal with everything

Firm Top Bed Base for Antique Bed FramesOutros comentários a este produto (2)Ver Web site do ProdutoGreat pre-sales advice, with prompt and flexible delivery arrangements. Excellent product - fits our antique frame perfectly.

Bed Build and InstallationOutros comentários a este produto (1)Ver Web site do ProdutoFast, careful and professional service from the installation team. They ensured they cleaned away all packaging too.

Calverley Upholstered Floorstanding HeadboardOutros comentários a este produto (2)Ver Web site do ProdutoA beautiful and well made head board that goes perfectly with the bed.

Penryn Pine HeadboardOutros comentários a este produto (1)Ver Web site do ProdutoProduct good. However, manufacture was over two weeks late and I had to keep ringing to find out the status. So very poor customer service. Delivery company was good. We got unfinished pine which we...Saiba mais

Camborne High Foot Pine Bed FrameOutros comentários a este produto (1)Ver Web site do ProdutoReally solid and well made!

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?