Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Barnard Marcus Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 1,921 comentários

Cliente fiável

Verificado pela Feefo

8 years ago

28 notice period is too long

The people we dealt with were very personable until we gave notice to terminate the contract as we'd had no offers after 8 weeks and then everyone's went silent.

Paul

Barnard Marcus

8 years ago

Hi there, we're very sorry to hear that you feel the service you received warranted a 2* review. We strive to offer the best in customer service and this is disappointing to see. If you would like to email socialmedia@sequencehome.co.uk with further details we will be more than happy to look into this further for you.

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre Barnard Marcus:

Highly responsive service

Highly responsive service. Very helpful team who kept me appraised on the progress of my home sale at all times. Responded to any questions very quickly. Made the entire transaction quick, efficient...

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Marketing Team

Barnard Marcus

8 years ago

Hi Mr Chirayus,

Thanks so much for taking the time to leave us this great 5-star review! We're so glad you had a great experience selling your property and Barnard Marcus were quick to respond to questions. If there's anything further you please don't hesitate to get back in touch.

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre Barnard Marcus:

am realy hurt by the way i was told to my daughters to collect the keysfrom

I want to specific which of the agency the one in mitcham the service was good at the begining but at the time of exchanging contract i should not have to call the vender and tried to meet him at the...

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Cliente fiável

Verificado pela Feefo

8 years ago

When they make a deal they should stand by it !! Not try to weasel out of it. Would not recommend anyone use this company , very slow in providing the services you pay for. They will take your...

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Paul

Barnard Marcus

8 years ago

Hi there, thank you for taking the time to leave a review of the Tooting branch on Feefo - we are really disappointed to see that you feel the service merited a 1* review. We aim to offer the best in customer service and take these reviews very seriously. If you would like to email further details to socialmedia@sequencehome.co.uk we will be more than happy to look into this for you. Best Regards.

Trusted Customer

Verificado pela Feefo

South Croydon

8 years ago

O que Trusted Customer disse sobre Barnard Marcus:

Would not recommend Barnard Marcus unconditionally.

Barnared Marcus provided a satisfactory service over the 4-month sales period, but apparently NOT as good as provided by Pollard Machin - the second firm taken on-board after one month. Three...

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Trusted Customer

Verificado pela Feefo

Peckham

8 years ago

O que Trusted Customer disse sobre Barnard Marcus:

Communication throughout the process was quite poor, I had to do a lot of chasing. Could not use website fully even though admin was informed, issue was never corrected. Promises were made at...

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Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre Barnard Marcus:

Agents are informative kept me well informed. I admired their tenacity towards the task of promoting the selling of the house

Cliente fiável

Verificado pela Feefo

8 years ago

Alway helpful and willing to assist with any problems that arise.

Trusted Customer

Verificado pela Feefo

Port Saint Lucie, Florida, USA

8 years ago

O que Trusted Customer disse sobre Barnard Marcus:

They made the whole process very easy for us. We live out of the UK, they handled everything.

Trusted Customer

Verificado pela Feefo

8 years ago

O que Trusted Customer disse sobre Barnard Marcus:

Excellent commitment and service

Não recebeu um convite para avaliar?

Feefo Trusted Service Awards

Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.

O que são os Trusted Service Awards

Porquê confiar nas avaliações da Feefo?

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Barnard Marcus Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?