Bababing helped me to gain advantage of a bundle they had on offer even after I had already purchased one of the items in the bundle.
The made this very quick and easy to do and the customer service...
Loved the bag but the clips that keep it on pram broke within a month of using it shocking seems cheap ebay ones work better. Tried to email for a replacement never heard back
Nick
Bababing!
5 years ago
Hi, I am so sorry to read your recent review on your changing bag and the recent experience you had with a broken pushchair clip. In normal circumstances we respond to all emails within a 24/48 hour window, however due to the issues of COVID, we are now running on a skeleton staff in our customer service centre which unfortunately does increase the response time which we duly apologise for. Please contact us using info@bababing.com and we will ensure your request is fully responded with a replacement pushchair clip being sent to you.
I sincerely apologise for any inconvenience caused.
Avaliações de produtos
Nick
Bababing!
5 years ago
Hi, I am sorry to read your recent review. Please review our service feedback response in which we can deal with this matter efficiently and effectively for you.
I sincerely apologise for any inconvenience caused.
I still am yet to receive my package and u have had no updates ar all.
Nick
Bababing!
5 years ago
Hi, I am very sorry to read your recent service review below. We pride ourselves on great customer service and I can only apologise for any inconvenience caused, however this late response is due to our customer service members of staff being vastly reduced due to the COVID issues we are suffering and hence customer response times have been increased due to such issues. In normal circumstance we respond to all customer queries/questions within a 24/48 hour window and I can only apologise for this.
I will look into your query now and provide a full update for you.
Data de compra: 02/01/2021
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Partilhar
NK
Nicole Kritzinger
5 years ago
O que Nicole Kritzinger disse sobre Bababing!:
Fabulous baby bouncer that was so easy to order online and arrived ahead of schedule. Would definitely look to continuing to buy their products 😊
The bouncer is okay in itself but has to be 1 star due to be sent the complete wrong colour to what I ordered. Haven’t really got the time etc to send it back so it will do, but it’s disappointing to...
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Nick
Bababing!
5 years ago
Firstly, I sincerely apologise for our warehouse team sending you the incorrect colour RockOut Rocker. Unfortunately due to COVID we are running on skeleton staff which also includes the warehouse staff and with the unprecedented orders we are currently receiving, our staff are under some pressures in which to despatch customer orders on time. We would of course solved this situation quickly and efficiently should you have either contacted us via phone and email as we do pride ourselves on excellent customer service.
Bababing customer service has been great!
They are very responsive to emails and any questions I have had!
Being a tough time and not being able to get to a shop to see their product they gave me...
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